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Sara Laillier
Sara Laillier at SVG Urbana

Sara Laillier

Sales Manager

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

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4.4
8 Reviews

Dealership Experience

4 yrs, 2 mos

4.4

8 Reviews

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8 Reviews of Sara Laillier

July 29, 2026

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Employee Rating

had an issue, they never came up with a solution nor does the business answer the company phone. better customer service needed badly. im sure a solution wont be found More

by kileycaldwell
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 01, 2026

SVG Urbana responded

Kiley, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

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Employee Rating

Staff was very helpful very knowledgeable and friendly. They definitely went above and beyond to satisfy my needs and wants More

by stewartje2379
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Newman

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Jul 14, 2026

SVG Urbana responded

We’re glad our team’s expertise and friendly approach helped you find the right used Ram. It means a lot to hear they went above and beyond to address your needs and wants. We hope to assist you again whenever you need us.

July 14, 2026

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Great experience buying a used car! ! In and out in just under an hour. Bob Lindsey is an awesome salesperson. The dealership was very clean. More

by stanleywmarquardt
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

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Jul 14, 2026

SVG Urbana responded

Thank you for choosing your Volkswagen Tiguan and for sharing your five-star experience. We’re glad Bob guided you through the process in under an hour and that our showroom’s cleanliness stood out. Enjoy your Tiguan, and we look forward to seeing you again.

June 12, 2026

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They met all of my expectations. Very professional and worked with me for the best deal I could get. More

by mmccall10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse five stars also!

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Jun 13, 2026

SVG Urbana responded

Thank you for choosing a pre-owned Chevrolet and for sharing your experience. We’re glad Sara and the team delivered professional service and found an offer that worked for you. We look forward to assisting you again.

May 27, 2026

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Employee Rating

Bob Lynsey is the only reason I went to the Urbana location to be honest. He's a great old man, lol... Adam, Sara, Mike that done the window tint and Bill the detailer, all are great guys as well.... More

by bchesdj56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman , Mike who done the window tint and Bill the detailer

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May 31, 2026

SVG Urbana responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2026

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Process was easy. Not the typical back and forth you see with most dealerships. I hope follow up service is as good as getting the vehicle sold. More

by tom.overleese
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse was the person who handled the sale. I communicated with Noah as well. Jesse was great.

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May 26, 2026

SVG Urbana responded

Thanks for sharing about your experience with SVG Urbana. We appreciate your business and hope to see you again soon!

May 06, 2026

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Employee Rating

He really helped me get the deal I wanted. The whole team worked very hard. More

by richard.allen5762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

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May 06, 2026

SVG Urbana responded

Thank you for choosing us to find the right deal. It’s great to hear our team went above and beyond. Enjoy your Chrysler Crossfire.

April 22, 2026

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Employee Rating

Sara is very professional! couldn't ask for a better experience. Very welcoming and very patient. More

by haley.hawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 22, 2026

SVG Urbana responded

Thanks for sharing such a positive experience with Sara. We’re happy her professional and patient approach created a welcoming environment. Enjoy every drive in your new Chevrolet Trax.

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