Sapphire Givihan

Recently traded for a used Ram 2500. The whole thing felt rushed. I was told that they would put fuel and DEF in the truck and that the truck had been fully serviced. Was told there was The whole thing felt rushed. I was told that they would put fuel and DEF in the truck and that the truck had been fully serviced. Was told there was a second key FOB and that they would mail it to me when they found it. ALL LIES! Left with the fuel and DEF on empty and a week later the engine light comes on and the truck regens a lot. Come to find out when I checked the oil and air filter it had never been serviced. Air filter was completely blocked and the oil dip stick showed it over full by a lot. Both of which cause the engine light to come on, frequent regens and under-boost. Local dealership confirmed this when they pulled the codes from the ECM. Talked to my salesmen ( Reece ) a number of times and seems they don't want to do anything for me. Cost me over $500 to get the truck fixed and serviced and will cost me an additional $250 for another key FOB. If you are considering this dealership for service or purchasing a vehicle, DON'T! They're scam artist and don't look out for there customers. Hands down the worst experience I've ever had at a dealership! More

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I was ripped off by Carl Black Chevrolet, when I called the dealer back to let him know that what he sold me wasn't what he said it was, he replied you bought it, you might as well enjoy it. The manager re the dealer back to let him know that what he sold me wasn't what he said it was, he replied you bought it, you might as well enjoy it. The manager refused to call me back. They are small time used car scam artists. NEVER BUY FROM CARL BLACK! More

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Great friendly atmosphere, Pablo A. was very helpful in assisting me with my new 2020 Chevy Trax purchase. Looking for a new car visit Carl Black Chevrolet! assisting me with my new 2020 Chevy Trax purchase. Looking for a new car visit Carl Black Chevrolet! More

by M.Anderson Verified Customer Verified Customer

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Great customer service. My family has been dealing with Carl black for years. My first new purchase and I will continue being loyal. Thanks again. Carl black for years. My first new purchase and I will continue being loyal. Thanks again. More

by JOESTRICKLAND Verified Customer Verified Customer

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We had a great experience and loved how no one rushed us in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you Tyler for all your help you where amazing !! We loved our 2021 GMC CANYON !! More

by BBRISANET Verified Customer Verified Customer

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Great costumer service the staff was awesome.. Sapphire was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Lov was the best Eric was one of the most outgoing salesman I ever met went out of way to make it happen Outstanding 🙏 Thanks Carl Black Love my New Truck More

by ELPATRONPROMO Verified Customer Verified Customer

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Carl Black did an amazing and painless job in getting us into our new Buick. Alex was patient and considerate in everything that we were looking for out of our new Buick. Thanks again! into our new Buick. Alex was patient and considerate in everything that we were looking for out of our new Buick. Thanks again! More

by ELICORDERO Verified Customer Verified Customer

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Very friendly and knowledgeable. Would buy another vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal. vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal. More

by MCDOUTHIT Verified Customer Verified Customer

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My wife and I were very pleased with service we received from Emarie. He helped us find exactly the car we wanted at a price that was almost within the budget we had set. His attention after the sale was ev from Emarie. He helped us find exactly the car we wanted at a price that was almost within the budget we had set. His attention after the sale was even more impressive. More

by CUSTERHILL Verified Customer Verified Customer

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I've bought 3 trucks there in the last 10 years. It used to be a friendly, helpful atmosphere to do business. I'll probably shop elsewhere next time. to be a friendly, helpful atmosphere to do business. I'll probably shop elsewhere next time. More

by PHILLIPSHORSHOEING Verified Customer Verified Customer

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