Santos M.
Santos M. at Vision Nissan of Webster
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Santos M.

Senior Service Advisor

Vision Nissan of Webster

785 Ridge Road
Webster, NY 14580

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4.6
197 Reviews
4.6

197 Reviews

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197 Reviews of Santos M.

January 12, 2025

Dealership Rating
Employee Rating

Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Jan 15, 2025

Vision Nissan of Webster responded

We always appreciate your continued loyalty and support!

December 30, 2024

Dealership Rating
Employee Rating

I was able to receive the requested appointment and the service was prompt and exceptional. More

by Paulinejharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Jan 07, 2025

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

Dealership Rating
Employee Rating

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2024

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

Dealership Rating
Employee Rating

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't tak More

by biernbaummark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Oct 23, 2024

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2024

Dealership Rating
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The service to inspect my truck was good and it was completed rather quickly which I appreciated . . . More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Vision Nissan of Webster responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 30, 2024

Dealership Rating
Employee Rating

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too! More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

Dealership Rating
Employee Rating

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY More

by SHEBADOG
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Aug 29, 2024

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

July 04, 2024

Dealership Rating
Employee Rating

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations. More

by JAT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Jul 05, 2024

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2024

Dealership Rating

This dealership and especially the service department never answers their phone. This makes it very hard to get updates and communicate with insurance. More

by E faunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt

Jun 20, 2024

Vision Nissan of Webster responded

"E faunce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2024

Dealership Rating
Employee Rating

I will not return for service in Webster. The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 4 More

by HOME.CLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2024

Vision Nissan of Webster responded

"HOME.CLEARY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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