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Santiago Serrano

Overview Reviews (90) Inventory (464)

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Santiago Serrano

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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9

90 Reviews

Overview Reviews (90) Inventory (464)

4.9

90 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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90 Reviews of Santiago Serrano

June 04, 2024

Dealership Rating

Employee Rating

had to wait for a while but it's expected due to not having an appointment and came in for a flat tire having an appointment and came in for a flat tire More

by eforth713@hotmail.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Potamkin Hyundai responded

Thank you! Santiago and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

June 03, 2024

Dealership Rating

Employee Rating

Muy buena atención buen trato muy amables ayudan bastante el cliente excelente Buena comunicación con uno el cliente excelente Buena comunicación con uno More

by Mario

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Potamkin Hyundai responded

Thank you for your business and this review, Mario. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 07, 2024

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Employee Rating

The service since I got to Hyundai was excellent, the attention they give is great. The waiting time was not long. I ended happy with the service. attention they give is great. The waiting time was not long. I ended happy with the service. More

by Eduardo Retif

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

Helpful 1

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May 07, 2024 -

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us, Eduardo. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2024

Dealership Rating

Employee Rating

Very good service will be better when the dealer will be fixed ,very hard to park and car comes out dirty fixed ,very hard to park and car comes out dirty More

by ne0713

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

Helpful 1

Report | Print

May 05, 2024 -

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

April 16, 2024

Dealership Rating

Employee Rating

Hola, muy amables y gran eficiencia, sigan así. Gracias 🤩 Bendiciones Dios los bendiga. Suerte, Saludos. Gracias 🤩 Bendiciones Dios los bendiga. Suerte, Saludos. More

by Yamila

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Potamkin Hyundai responded

Yamila, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

April 04, 2024

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Employee Rating

Everyone was very helpful and professional. The car purchase experience was quick and easy. Would definitely recommend. The car purchase experience was quick and easy. Would definitely recommend. More

by Julieportal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Potamkin Hyundai responded

Julie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Potamkin Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

Dealership Rating

Employee Rating

Professionals made sure car was clean and perform the maintenance in a reasonable time so I am very satisfied with their performance. maintenance in a reasonable time so I am very satisfied with their performance. More

by efjaraujo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

Helpful 0

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Apr 02, 2024 -

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 19, 2024

Dealership Rating

Employee Rating

Excellent, professional and courteous. Santiago gad a good communication about my service car and explain everything Santiago gad a good communication about my service car and explain everything More

by ODALYSC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 20, 2024 -

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with Santiago and our team. We're glad to hear we delivered such a great experience!

February 24, 2024

Dealership Rating

Employee Rating

I am satisfied with the results and the experience of this service in my car thanks this service in my car thanks More

by horrutinerc88

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

Helpful 0

Report | Print

Feb 25, 2024 -

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2024

Dealership Rating

Employee Rating

I was direct to the person who took my car for inspection very kind,professional. very kind,professional. More

by Anais Sanchez

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 18, 2024 -

Potamkin Hyundai responded

Anais, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Santiago and our team, and we look forward to working with you again.

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