Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
104 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

104 Reviews

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104 Reviews of Santiago Serrano

November 27, 2024

Dealership Rating
Employee Rating

Had to bring in (2) cars in for service at the same time. Just before the Holidays to be faced with Unexpected Car Expenses, both my wife and I became unsure and worried about the outcome. Our Service Advis More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Potamkin Hyundai responded

Javier and Christina, Thanks for sharing about your experience with Potamkin Hyundai. Santiago and our team appreciate your business and hope to see you again soon!

November 12, 2024

Dealership Rating
Employee Rating

I am very happy to be part of the Potamkin Family. .. whenever my car needs service they find the solution to all my problems. More

by ednymendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina

Nov 12, 2024

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2024

Dealership Rating
Employee Rating

The service department is well run and the renovation provides a comfortable environment to wait for your service. They adhere to appointment times and are quite friendly. My service advisor, Santiago Se More

by Bernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, Bernice, we look forward to having you as a valued customer for many years to come!

October 29, 2024

Dealership Rating
Employee Rating

I really like your fast and convenient working style for customers. I hope that Hyundai in the future will be the foundation for all classes to aim for. I wish you always success. More

by Van Minh Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Felix Lopez, Ara Miranda, Nicole Ramos, Orlando Gonzalez, Carlos Gonzalez, Ray Gonzalez , Anyer Blanco, I don’t miss your name . But I love you all

Oct 29, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2024

Dealership Rating
Employee Rating

Friendly efficient service! Santiago of the service dept excellent And efficient ! The place looks clean and welcoming! More

by checcucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier nice and knowledgeable

Oct 20, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Santiago and our team, and we look forward to working with you again.

October 12, 2024

Dealership Rating
Employee Rating

Excelente service and great experience with the team at Hyundai Potamkin in Miami Lakes once more More

by raul.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Potamkin Hyundai responded

Raul, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2024

Dealership Rating
Employee Rating

Todo muy bien y estoy muy contento con el trabajo que haces y muchas felicidades para el equipo gracias More

by ceperoluis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Sep 24, 2024

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

September 12, 2024

Dealership Rating
Employee Rating

Great staff everyone was there to help Willie the service manager keep me informed everyone steep More

by omancina8962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Sep 13, 2024

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

Sep 13, 2024

omancina8962 responded

Great service

September 01, 2024

Dealership Rating
Employee Rating

Excellent services, He llevado mi carro desde el 2012 cuando tenia el Sonata y ahora tengo un carro nuevo y hasta la fecha gracias a Dios y ustedes no he tenido problemas ahi. Me han atendido diferentes More

by daisycortes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Ara Adan , Lazaro Cordero, Ara Miranda Good customer Service.

Sep 02, 2024

Potamkin Hyundai responded

Thank you, Daisy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2024

Dealership Rating
Employee Rating

Excellent dealership Lo recomiendo Muy buen trabajo Muy buen servicio Te atienden bien Y muy rápido More

by lazarorayalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Aug 27, 2024

Potamkin Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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