Santiago Serrano
Santiago Serrano at Potamkin Hyundai

Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami, FL 33014

5.0
155 Reviews
5.0

155 Reviews

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Spanish Spanish

155 Reviews of Santiago Serrano

June 23, 2026

Dealership Rating
Employee Rating

Excellent Service Department; professional, helpful & very knowledgeable. Specially Carlos & Santiago. Also, prices are very reasonable and fair for the services. More

by gbs631
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina

Jun 24, 2026

Potamkin Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service department at Potamkin Hyundai. Carlos and Santiago will be delighted to know they made a positive impact. We appreciate your recognition of our reasonable pricing and look forward to serving you again in the future! Sincerely, The Team at Potamkin Hyundai

June 22, 2026

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Employee Rating

Potamkin Hyundaibis always the best. The service is very professional and friendly I definitely will recommend it More

by Eduardo Retif
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rosalinda Martin

Jun 23, 2026

Potamkin Hyundai responded

Thank you for your wonderful review, Eduardo! We are thrilled to hear that you had a positive experience with our professional and friendly service at Potamkin Hyundai. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Sincerely, The Team at Potamkin Hyundai

May 24, 2026

Dealership Rating
Employee Rating

Muy Bonito,el Personal de Vendedores,muy Amable ,me atendieron y trataron de que no tuviera que esperar Mucho . More

by montoron23
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Potamkin Hyundai responded

¡Gracias por su comentario! Es fantástico saber que tuvo una experiencia positiva con nuestro equipo de ventas en Potamkin Hyundai. Valoramos su tiempo y nos esforzamos por atenderlo de la mejor manera posible. ¡Esperamos verlo de nuevo pronto!

May 11, 2026

Dealership Rating
Employee Rating

Appt was for a recall on anti-theft system and although I apparently had 2 recalls pending...the part for the anti-theft system was out of stock. Second item that I found rather annoying was the both the vol More

by ooartsyfartsyoo
Service Price Transparency
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Recommend Dealer
Yes

April 12, 2026

Dealership Rating
Employee Rating

The service is very good, and the facilities are always well maintained and up to date. More

by Lena Michelena
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo Sicre

March 24, 2026

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Employee Rating

Everything was great! From drop off, to updates of service until co.pletition. great service. More

by Renee
Service Price Transparency
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Recommend Dealer
Yes

March 09, 2026

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Employee Rating

Great place and great services, Thank you Santiaho for all your help. Like always. I can not ask for more. More

by Ldominguez
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Recommend Dealer
Yes

March 01, 2026

Dealership Rating
Employee Rating

Alejandro was a great service team member who explained everything clearly. Although I live in Kendall, I go to Miami lakes where I expect the best service. Alejandro delivered just that. More

by Inorman002
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro

February 24, 2026

Dealership Rating
Employee Rating

Muy profesional exlente trato por todo el personal muy satifecho por el trato y profesionalalismo More

by acostasdiaz
Service Price Transparency
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Recommend Dealer
Yes

January 22, 2026

Dealership Rating
Employee Rating

The attention of my agent Santiago Serrano was five stars, very communicative and took time to explain an issue with the blue link app that don’t let to register the maintenance done, More

by Oscarcor3001
Service Price Transparency
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Recommend Dealer
Yes
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