Santiago Sanchez

Terrible customer service service an hour with no return phone call to explain why I could not use my own financing no call by finance mgr or sales associate stating it’s store policy they don’t accept outs phone call to explain why I could not use my own financing no call by finance mgr or sales associate stating it’s store policy they don’t accept outside financing due some other banks issue More

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My spouse purchased a vehicle here, and one day later had issues with one of the tire pressure monitors in one of the tires. Turns out the technician put the wrong part on and the service manager would not t issues with one of the tire pressure monitors in one of the tires. Turns out the technician put the wrong part on and the service manager would not take responsibility for the error and wanted to charge to correct the issue. The service manager even stated it was an error by the tech. Super poor service here. We took the car to Lexus where they knew what they were doing. I would avoid this place if you’re looking for quality service. More

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