Sandy Morcos
Sandy Morcos at Sam Pack's Five Star Ford Carrollton
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Sandy Morcos

Finance Manager

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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15 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

8 yrs, 10 mos

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rated

15 Reviews

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15 Reviews of Sandy Morcos

July 24, 2024

Dealership Rating
Employee Rating

Jared and Karla were so great to work with. We had 3 trucks picked out just needed to make a final choice, They had the keys ready and let us just do a process of elimination! When my husband More

by TCR Ranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Wingard, Karla Ibarra

Jul 25, 2024

Sam Pack's Five Star Ford Carrollton responded

TCR Ranch, What a pleasure to help you and your family into your new Ford at Five Star Ford Carrollton. On behalf of Jared and Karla, thank you for your business and great endorsement. We are focused on making sure you all enjoy your ride. Let us know if you have technical or care questions at 972-242-6415. We look forward to seeing you again. Best regards, Trey Russell, General Manager

November 12, 2021

Dealership Rating
Employee Rating

Misrepresenting the vehicle I purchased. Stated it had Range Rover extended warranty it didn’t. State it had the start/stop engine it didn’t. Now I’m waiting on my taxes to be paid in w hitch I requested More

by darrylburse21
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Garcia

Nov 17, 2021

Sam Pack's Five Star Ford Carrollton responded

Hello darrylburse21, We are disappointed to hear that you are displeased with your recent experience with us. We would like to have a better understanding of your experience. Please reach out to me at (972) 242-6415 at your earliest convenience and I will do my best to resolve this with you. Sincerely, Trey Russell, General Manager

November 02, 2021

Dealership Rating
Employee Rating

Danny was very patient and committed to understanding our vehicle needs. Highly recommend his expertise. More

by Michael.Powell.2021.Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee, Joseph Walker , Michael Nash

Nov 02, 2021

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Michael, on your Explorer purchase at Five Star Ford Carrollton. Danny and all of us want to make owning your new Ford the best experience. Please stop by or reach us at 972-242-6415 to review the technology or care of your SUV. Thank you for being our valued customer. Best Regards, Trey Russell, General Manager

June 27, 2021

Dealership Rating
Employee Rating

I had the best experience buying a car from out of state. The main reason would be the sales rep, David Baldovin. He was one of the best reps I've ever dealt with purchasing anything. He is a true profession More

by gilberty5678
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baldovin

Jun 28, 2021

Sam Pack's Five Star Ford Carrollton responded

Congratulations, gilberty5678! Everyone at Five Star Ford Carrollton is excited to hear you enjoyed your shopping experience with David and our sales team. Customer care continues, so do not hesitate to reach David or me at 972-242-6415. We want owning your new Ford to be the best experience. Thank you, Trey Russell, General Manager

April 11, 2021

Dealership Rating
Employee Rating

Great experience Jared Wingard was great and worked with my schedule when viewing. Alexandra with accessories and Sandy with finance were great working with also. More

by Larry W. Osterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Mr. Osterman, on the purchase of your new Ford from Five Star Ford Carrollton! To make certain you fully enjoy your vehicle, please do not hesitate to call Jared or me at 972-242-6415. We want to continue answering all of your questions. Thank you, Trey Russell, General Manager

April 01, 2021

Dealership Rating
Employee Rating

Danny is almost family. My family and I have been purchasing cars from him for several years. Always courteous, friendly and down to earth. I always know I'm going to get the best deal. He makes pu More

by Jodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee , Joseph Walker

Apr 03, 2021

Sam Pack's Five Star Ford Carrollton responded

Thank you, Jodie! We really appreciate the opportunity to help you at Five Star Ford Carrollton. Danny and I want to hear from you at 972-242-6415. Helping you fully enjoy your new Ford is the goal! Best Regards, Trey Russell, General Manager

March 19, 2021

Dealership Rating
Employee Rating

I got a 2017 Ford Fusion. I was given several options but loved the Fusion. They procesd was smooth, simple and easy! I would recommend them to everyone I know. Thank you all. More

by Belle4810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Mar 19, 2021

Sam Pack's Five Star Ford Carrollton responded

Belle4810, Congratulations on your preowned purchase at Five Star Ford Carrollton. We want to help you fully enjoy your Fusion, so give us a call at 972-242-6415 when you have questions. Thank you for shopping with us and please stay in touch. Enjoy, Trey Russell, General Manager

March 07, 2021

Dealership Rating
Employee Rating

Jared was excellent! Polite and contained a wealth of knowledge. Went into detail of the benefits, not just the features, to see what fits me best. More

by caseyobenshain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Wingard

Mar 08, 2021

Sam Pack's Five Star Ford Carrollton responded

Congratulations, caseyobenshain, on your purchase at Five Star Ford Carrollton. Jared and I want to continue sharing our Ford knowledge so that you fully enjoy your vehicle. Customer care continues long after the sale. Reach out to us at 972-242-6415 any time. Thank you, Trey Russell, General Manager

January 18, 2021

Dealership Rating
Employee Rating

Danny Forsee was my salesman & was super helpful! He got me into a 2015 Ford Fusion with no credit & a small down payment! I had to wait a few days to pick my car up but he made sure to keep in contact with More

by GabbyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Jan 19, 2021

Sam Pack's Five Star Ford Carrollton responded

GabbyG, Thank you for endorsing Danny and his efforts to get you into a car from Five Star Ford Carrollton. Communication is important with every transaction. So, please continue to reach out to us at 972-242-6415 when you have vehicle needs. We want to continue sharing our knowledge. Safe Travels, Trey Russell, General Manager

November 22, 2020

Dealership Rating
Employee Rating

I just purchased a 2020 Ford F-150 from Sam Pack in Carrollton. I was introduced to my salesman Danny Forsee by Alex Sagcal. Danny was a consummate professional. He allowed me to drive several differen More

by Chris S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new truck from Five Star Ford Carrollton, Chris! Thank you for recognizing our staff and please know we are all here to continue helping you enjoy your F-150. We can be reached at 972-242-6415 to continue sharing our Ford advice. Happy Holidays and safe travels, Trey Russell, General Manager

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