Sandy Monson | Page 27
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Sandy has dedicated 16 years of her career to BMW of Palm Springs and has been involved in the automotive industry for a total of 20 years. Outside of work, she finds joy in visiting Universal Studios, Disneyland, and zoos, all while cherishing moments spent with her family. Sandy has a passion for fashion and enjoys shopping in her free time. Her top choice among BMW models is the M3.
Read more288 Reviews
Write a Review288 Reviews of Sandy Monson
November 29, 2018
Service As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another deale As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn’t consider taking my car to another dealership. More
Other Employees Tagged: Brad Williams
November 21, 2018
Everything ok except i wasn’t given a loaner car no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service More
November 14, 2018
Recall part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional Overall good job More
Other Employees Tagged: Veneisha Foster
November 09, 2018
Excellent service When u come to sevice ur car At BMW they greet u very professional and do a excellent job I highly recommend owning a BMW ...the BEST all around When u come to sevice ur car At BMW they greet u very professional and do a excellent job I highly recommend owning a BMW ...the BEST all around sevice and the ultimate driving machine More
Other Employees Tagged: Michael Pope
October 30, 2018
Service department Sandy and Stan did a great job and gave Excellent customer service. I have been bringing my 328i here for over 5 years and would recommend Palm Spring Sandy and Stan did a great job and gave Excellent customer service. I have been bringing my 328i here for over 5 years and would recommend Palm Springs bmw. More
Other Employees Tagged: Stan Sterling
October 30, 2018
Sandy gave me excellent service. Thank you Very good service.. She was the only one who understood that I did not feel comfortable driving the car over 125 miles with the check engine light on. Very good service.. She was the only one who understood that I did not feel comfortable driving the car over 125 miles with the check engine light on. The 2 men I spoke with just brushed me off like don’t worry about it little lady. Very poor customer service from those guys. More
Other Employees Tagged: Doug Clark
October 18, 2018
Great service! Service staff is outstanding! Sandy was professional, empathetic, very nice! All of the staff were very personable! Love going there! If I were to pu Service staff is outstanding! Sandy was professional, empathetic, very nice! All of the staff were very personable! Love going there! If I were to purchase another BMW I would go here! More
October 05, 2018
Sandy was very helpful and friendly There was a recall for the airbags for my bmw. I kept putting it off because of the hassle. From start to finish, Sandy went above and beyond to make There was a recall for the airbags for my bmw. I kept putting it off because of the hassle. From start to finish, Sandy went above and beyond to make the process as painless as possible. If I knew how accommodating they would be I would of done it sooner. Now I know. A total first class experience! More
October 05, 2018
Great service! Sandy Thompson gets you in with the tome she quotes, and timely, she very courteous and helpful. Sandy has been the only one that I found that has gr Sandy Thompson gets you in with the tome she quotes, and timely, she very courteous and helpful. Sandy has been the only one that I found that has great customer service skills! More
Other Employees Tagged: George Salinas , Doug Small
September 13, 2018
Service Your service writer, Sandra is the best. She listens and is patient with her clients. Everone was very polite and helpful. The dealership is clean and Your service writer, Sandra is the best. She listens and is patient with her clients. Everone was very polite and helpful. The dealership is clean and a pleasure to visit. More

