47 Reviews
Write a Review47 Reviews of Sandra Nelson
January 16, 2025
John wilson would be the reason I come back to sunrise Ford. He's very is professional keeps me up to date and make sure we are taking care of. I have not had a good buying experience with sunrise Ford as Ford. He's very is professional keeps me up to date and make sure we are taking care of. I have not had a good buying experience with sunrise Ford as they have messed up and drop thr ball on my original deal and maintenance warranty. Plus this car (which was bought new and is only 3 years old) has been a serious issue. But if we ever do decide to buy another car there it's cause I would like to continue working with John. Thank you for taking the time and reading this. More
January 03, 2025
Dealership claims that the missing cargo cover as well as the car rugs are not included in the new 2024 VW Atlas Cross Sport Premium R and that I have to buy them myself ! The deal was done on Dec 2nd w the car rugs are not included in the new 2024 VW Atlas Cross Sport Premium R and that I have to buy them myself ! The deal was done on Dec 2nd with a trade in of my 2024 BMW 530i for which my monthly payment was due on Dec 30th. As of today Jan 3rd, BMW Financial still didn’t receive the payoff on my account which is now overdue by four days. This morning I went again to Sunrise VW asking the reason of the delay ! This will reflect badly on my credit score. Still no news from Sunrise VW !!! Very very bad customer service More
Other Employees Tagged: Sid (general manager) Cathy Mazur (office manager)
December 15, 2024
Customer service folks and billing are awesome and I was excited that they offered to wash my car. When I went to pick the truck up no car wash. They forgot.:( excited that they offered to wash my car. When I went to pick the truck up no car wash. They forgot.:( More
Other Employees Tagged: Josh Emery, Rebecca Lassiter, Michael Knight
December 07, 2024
Good service and the technician Alex is Excellent. Will get my services done there with them at Sunrise Ford. Will get my services done there with them at Sunrise Ford. More
Other Employees Tagged: Mary Jo Tierney, Josh Emery, Craig Wolf, Rebecca Lassiter, Michael Knight
October 22, 2024
The price, service and timely response was better than expected. I was in and out on a Saturday morning expected. I was in and out on a Saturday morning More
Other Employees Tagged: Elton Wetteland, Mary Jo Tierney, Josh Emery, Craig Wolf, Janet Monroe, Rebecca Lassiter, Jeremy Harper, Michael Knight
August 16, 2024
Worst, bought many trucks from sunrise ford for my business over 30 years, last service major screw ups, never again! business over 30 years, last service major screw ups, never again! More
Other Employees Tagged: Elton Wetteland, Mary Jo Tierney, Josh Emery, Craig Wolf, Janet Monroe, Rebecca Lassiter, Jeremy Harper, Michael Knight