Service was great.
They keep me informed on all the checks of the vehicle. Great job
They keep me informed on all the checks of the vehicle. Great job
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by wunclebob
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2025 -
Star Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Hyundai.
I got there 15 minutes early to my appointment and then
proceeded to wait three hours for an oil change and transmission flush. Whenever they came back to me to give me an update on my car, I was told that
proceeded to wait three hours for an oil change and transmission flush. Whenever they came back to me to give me an update on my car, I was told that the service technician that was working on my vehicle didn’t feel safe doing the flush, they were waiting for a tech that could do the flush. They came back out and apologized again and said that the service tech that we had didn’t feel comfortable moving your vehicle. This is unacceptable. Any service technician working there should be able to do all services, especially when I marked it on my appointment card that I’ll be waiting in House.
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by frizman10
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Star Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
My first visit was good.
Sandra took very good care of me. I look forward to my next visit!
Sandra took very good care of me. I look forward to my next visit!
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by jd2100d3
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Star Hyundai responded
Thank you for choosing Star Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very professional and friendly!
The waiting area was so clean! Our wait was not long!
The waiting area was so clean! Our wait was not long!
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by Pac1451
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Star Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Hyundai. We look forward to having you as one of our valued customers for many more years to come!
Everyone is always very friendly.
They listen to what you have to say and don't seem to just be wanting to make a sale
They listen to what you have to say and don't seem to just be wanting to make a sale
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by quiltmom.kw
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Star Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Hyundai.
They are all very nice and helpful.
This Hyundai is my fourth one. That should say enough
This Hyundai is my fourth one. That should say enough
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by Jarebi
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
Star Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I have three Hyundais and they take good care of them
all. And now they come back washed!
all. And now they come back washed!
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by Jclement
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
Star Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Excellent customer service.
Eric is very kind and listens to my concerns. I had a nail in my front left tire with a cap attached. It produced a humming sound when the car was mo
Eric is very kind and listens to my concerns. I had a nail in my front left tire with a cap attached. It produced a humming sound when the car was moving. Eric took my concerns seriously and scheduled me for a service visit. I did not know I had a nail with a cap in my tire before my service visit. My tire sensor did not show low tire pressure.
I have been a client since 2013 and have driven only Hyundai cars since then. The reason for my repeat business is your service department. So spot on and genuine. I feel my concerns are heard and validated when I bring my car I’m for service.
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by Rebeccajohnson1059
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
Star Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I had a great experience at Star Hyundai.
They were friendly and helpful. They changed my oil and rotated my tires. I did not have a long wait.
They were friendly and helpful. They changed my oil and rotated my tires. I did not have a long wait.
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by dblaise
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
Star Hyundai responded
Thanks for sharing about your experience with Star Hyundai. We appreciate your business and hope to see you again soon!
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