Sandie Smith
Sandie Smith at Southaven Kia

Sandie Smith

Service Advisor

Southaven Kia

745 Goodman Rd. E
Southaven , MS 38671

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4.8
9 Reviews

Dealership Experience

5 mos

4.8

9 Reviews

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9 Reviews of Sandie Smith

December 16, 2025

Dealership Rating
Employee Rating

I had to go back to return to the dealership because they forgot to reset the mileage on my car. They also put that they did a courtesy wash and that was not true. I tried this dealership because I had probl More

by snealy73
Recommend Dealer
No
Dec 18, 2025

Southaven Kia responded

Thank you for your feedback! We apologize that we may have skipped a step during your service visit. We ensure that we will improve our process before your next visit. Please call our Service Director Greg as soon as possible so we know exactly how we can do better! 662-901-2100

December 03, 2025

Dealership Rating
Employee Rating

Service Dept. Representative did a good job explaining what was needed to be done and the cost of all services. Very excited to have this dealership in my area. More

by randy.allen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 04, 2025

Southaven Kia responded

Thank you Randy for your 5 star review! We are happy to be here and able to serve you!

November 27, 2025

Dealership Rating
Employee Rating

I was greeted by Sandie. She was very friendly and professional. walked me into the seating area. More

by HEATHERLY39
Recommend Dealer
Yes
Dec 01, 2025

Southaven Kia responded

Thank you Heatherly for your 5 star review! We are proud to have Sandie on our team! We look forward to helping you again with all your vehicle needs!

November 25, 2025

Dealership Rating
Employee Rating

Everyone was nice, friendly and professional. The service was great as well. I would definitely be back. More

by Tammy
Purchase Time
Recommend Dealer
Yes
Nov 25, 2025

Southaven Kia responded

Thank you Tammy for your 5 star review! We look forward to helping you again on all your vehicle needs!

November 16, 2025

Dealership Rating
Employee Rating

My service Rep Sandy was very knowledgeable and pleasant to talk to. Any questions i had, she made sure I fully understood. More

by sholondatucker
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2025

Southaven Kia responded

Thank you for your 4 star review! We are glad that Sandie gave you a pleasant experience, if you'd like to elaborate on how we can improve to 5 stars, feel free to reach out at 662-901-2100

November 16, 2025

Dealership Rating
Employee Rating

Other than the wait time, I had a good experience. I remember when oil changes only took 15 minutes. More

by jrnotary17
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Weaver

Nov 18, 2025

Southaven Kia responded

Thank you for your 4 star review! We will take your feedback to better ourselves for your next visit!

November 04, 2025

Dealership Rating
Employee Rating

I was greeted apon arrival and was kept informed while my car was being serviced. More

by diannerstinnes2
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Weaver

Nov 05, 2025

Southaven Kia responded

Thank you for your 5 star review!

October 16, 2025

Dealership Rating
Employee Rating

Great job. However, very expensive. I was told the price was 89.99, but it was a different price. Communication needs to be specific or clear. More

by joliver10
Recommend Dealer
Yes
Oct 16, 2025

Southaven Kia responded

Hello! We appreciate your 5 star review! It is possbible you were quoted a price before taxes, for further clarification please reach out to Greg, our Service Director! 662-826-0143

October 15, 2025

Dealership Rating
Employee Rating

Customer service was excellent and it took no time for my car to be serviced. More

by oedwards68
Purchase Time
Recommend Dealer
Yes
Oct 16, 2025

Southaven Kia responded

Thank you so much for your 5 star review!

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