Sandi Kuzma

Gannon wás best . He was knowledgeable professional and courteous. Made sure we got what we needed without pressure. Finance manager very easy experience also. . He was knowledgeable professional and courteous. Made sure we got what we needed without pressure. Finance manager very easy experience also. . More

by RDMPAR86 Verified Customer Verified Customer

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We enjoyed the entire experience. Not pressured in any way just good service to make sure we ended up with what was right for us. Gannon was outstanding in all aspects including court Not pressured in any way just good service to make sure we ended up with what was right for us. Gannon was outstanding in all aspects including courtesy and professionalism. More

by RDMPAR86 Verified Customer Verified Customer

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Everyone was so kind and helpful. Would recommend to all our friends and family who are looking to purchase a new or used car, Would recommend to all our friends and family who are looking to purchase a new or used car, More

by GRAMMIEBECKY Verified Customer Verified Customer

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Great customer service experienced in both sales team and the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. More

by JMURRAY827 Verified Customer Verified Customer

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I’ve always been generally happy with the work done in the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will contin the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will continue to take my care there for service but I will be more inquisitive about what has been checked and what was done. My level of trust went down a smidge and I feel I must do more due diligence. Maron, who checked my car in and was my contact person, was great! I enjoyed working with him and felt he was knowledgeable and courteous. I ended up purchasing another car and trading my old one in. The salesperson, Jakob Peters, was very good! While he wasn’t able to answer all my questions, he was quick to get the answers from those who had them. He was extremely helpful and made the purchase exciting. He made a few after-purchase check-in calls, which I appreciate. Since I keep my cars for a long time, every purchase is a huge leap in technology. I appreciate someone who checks in periodically so I can ask my questions. Just as in time immemorial, it still takes a lot of time and back-and-forthing to buy a car, unfortunately. However, I’ve purchased 4 Subarus here and have been happy about my experience each time. I would give a perfect score to the dealership if they would be more thorough in the look-over for maintenance issues in my car. I give 4 out of 5 stars. More

by LORELEI.SUEHRSTEDT Verified Customer Verified Customer

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They work with what you want and aren’t pushy like some places tend to be places tend to be More

by DAWNPARRILLA Verified Customer Verified Customer

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Gannon did an excellent job guiding me through the process and Sandi was outstanding as usual process and Sandi was outstanding as usual More

by STRIPERRAMS Verified Customer Verified Customer

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I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻‍♀️ More

by PATRICIA-STROM Verified Customer Verified Customer

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Kristy was great, I wish I could give her more stars. Knowledgeable, patient and took the time to find my needs before recommending. The entire dealership made everything stress free and easy. Knowledgeable, patient and took the time to find my needs before recommending. The entire dealership made everything stress free and easy. More

by DLESTER378 Verified Customer Verified Customer

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Customer oriented- made us feel at ease - very knowledgeable - walked through step by step on lease knowledgeable - walked through step by step on lease More

by TMM53 Verified Customer Verified Customer

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