Samuel Jay
Samuel Jay at McCombs Ford West

Samuel Jay

Sales Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

Contact Me
4.1
20 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

Arabic Arabic

English English

4.1

20 Reviews

Write a Review

20 Reviews of Samuel Jay

May 12, 2025

Dealership Rating
Employee Rating

First have to say my sales guy Joe was amazing but when his manager Samuel got involved things went down hill. Samuel was not only arrogant but spoke at me. His attitude had me walk out and not wanting to More

by only1dbatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christopher Barron

May 12, 2025

McCombs Ford West responded

Thank you for your Feedback. We very much appreciate your business, and your issue will definitely be addressed today. Thank you!

November 14, 2024

Dealership Rating
Employee Rating

They work real hard to find the right vehicle suitable to your needs. Excellent service. More

by asosa679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Toba, Cristo Mendoza

Nov 17, 2024

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 12, 2024

Dealership Rating
Employee Rating

He is amazing. He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! More

by Jesus Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Manko, Louis Salazar , Tre styles

Nov 14, 2024

McCombs Ford West responded

Thank you for taking the time to write this review, Jesus. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

October 12, 2024

Dealership Rating
Employee Rating

Juan was wonderful! Very kind and patient. Made my experience as a first time buyer great. More

by Ashley121401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shayan Goodarzi, Juan Guerrero

Oct 13, 2024

McCombs Ford West responded

Ashley, Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Juan was able to assist you and that you had such a positive experience.

September 17, 2024

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Employee Rating

Very helpful and thank you for helping me get my dream car I love it so much More

by xavierwtyb223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2024

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Employee Rating

The dealership was very clean and upstanding to help me get the vehicle I wanted. More

by bandarob00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Toba, Amanda Jimenez

Jun 14, 2024

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

February 26, 2024

Dealership Rating
Employee Rating

Samuel was beyond helpful and patient through the entire process. Great personality and very easy to work with. I will be back! More

by Haley T
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Toba

Feb 26, 2024

McCombs Ford West responded

Haley, We are so glad that Samuel had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 31, 2024

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Employee Rating

Absolutely recommend Sam for finding the best vehicle for you! He was very knowledgeable, friendly, and patient over multiple visits. Highly satisfied with Sam and this dealership! More

by heathergraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tre Styles

Jan 31, 2024

McCombs Ford West responded

Thank you so much for your excellent review, Heather! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 19, 2023

Dealership Rating
Employee Rating

I worked with Samuel Jay to purchase my Ford Expedition and he was great to work with! He was very knowledgeable about the features of the vehicle and able to answer all of my questions. He made the car b More

by Justine.unruh9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2023

McCombs Ford West responded

Thank you for your very kind review of Samuel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

January 20, 2023

Dealership Rating
Employee Rating

Samuel was awesome and got me exactly what I wanted in a timely manner. Very professional and communicative ! More

by tda1321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

McCombs Ford West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samuel and our team, and we look forward to working with you again.

1

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