Took way too long to conclude the deal.
Shouldn't take 3 1/2 hours to buy a car.
Shouldn't take 3 1/2 hours to buy a car.
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by Ljterrell
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Dotson
Dec 29, 2025 -
Hyundai of Wesley Chapel responded
Thank you for taking the time to leave a review. I’d like the opportunity to discuss your concerns regarding the length of the purchase process. Please contact me so we can discuss this further. Lindsey Biswas - Sales Manager - lindseybiswas@lithia.com
Phil was very professional and polite.
Liked him from the start. Sammy was introduced and found him to be the same. All in all, everything went well .Thk u
Liked him from the start. Sammy was introduced and found him to be the same. All in all, everything went well .Thk u
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by chuckeckelberry
Verified Customer
Verified Customer
Dec 04, 2025 -
Hyundai of Wesley Chapel responded
Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon!
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
Great customer service.
Answered all questions. Didn't feel pressured to make a decision. And finally the financing was super easy
Answered all questions. Didn't feel pressured to make a decision. And finally the financing was super easy
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by SCOTTABROWN72
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Dotson
Dec 02, 2025 -
Hyundai of Wesley Chapel responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
Dec 02, 2025 -
SCOTTABROWN72 responded
Fantastic experience buying my new car. Sam & Paul were professional, didn't pressure me, and was very up-front about pricing. No hidden fees, which was great! Highly recommend this dealership.
Very good experience helped me get my first car I
definitely recommend very amazing work and helpful
definitely recommend very amazing work and helpful
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by Paola7987
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Dotson
Nov 29, 2025 -
Hyundai of Wesley Chapel responded
Thank you so much for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance.
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
Great service and vehicle delivered clean and on time.
Thank you all in service departments
Thank you all in service departments
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by DUGOMA00
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Hyundai of Wesley Chapel responded
Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sincerely,
Jose Gesmondi
Service Manager
I expected a high pressure sales pitch and an increase in
advertised price as a series of fees were added in the negotiation. Our experience was quite different. Our price paid was as advertised with reasona
advertised price as a series of fees were added in the negotiation. Our experience was quite different. Our price paid was as advertised with reasonable tax, tag, title, and dealer fee. Josephine was helpful in finding the car we wanted and teaching us about the features of the car. Thank you Josephine and Sammy!
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by 26mallory
Verified Customer
Verified Customer
Nov 20, 2025 -
Hyundai of Wesley Chapel responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
My salesman, Chris, was absolutely amazing.
He had such a calm and caring persona, it truly helped make what is usually a miserable experience, a really great one. He was personable, listened,
He had such a calm and caring persona, it truly helped make what is usually a miserable experience, a really great one. He was personable, listened, and never pushed anything if it wasn’t what I wanted. He stated that he was newer to the dealership, but I wouldn’t have known otherwise because of how great he was. He showed me a car that I actually had in my mind to reject, but once I saw the color, the interior and listened to him tell me about all the features, I was sold. The first car she showed me is the one I drove off the lot with. He truly did an overall amazing job and I would recommend him to anyone I know that is looking for a vehicle.
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by JAYCMARTINEZ21
Verified Customer
Verified Customer
Nov 16, 2025 -
Hyundai of Wesley Chapel responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
They did a great job making sure I got a deal and that I
wanted
wanted
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by Leigh
Verified Customer
Verified Customer
Nov 14, 2025 -
Hyundai of Wesley Chapel responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
They are very kind and professional I am going to
referred my friends thank you
referred my friends thank you
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by heekim715
Verified Customer
Verified Customer
Oct 25, 2025 -
Hyundai of Wesley Chapel responded
Thank you so much for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance.
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel
Paul and Sammy worked very hard to make the deal work for
me and the dealership.
me and the dealership.
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by LWHITING
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Dotson
Oct 24, 2025 -
Hyundai of Wesley Chapel responded
Here at Hyundai of Wesley Chapel, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Wade Miracle
Sales Manager
Hyundai of Wesley Chapel