Samuel De La Pena
Samuel De La Pena at Downtown Toyota-Subaru of Oakland

Samuel De La Pena

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Samuel De La Pena

August 07, 2023

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We are very happy with the Toyota service in Oakland, especially living, so close to it, that way, we don’t have to go any further More

by MONTENBUCK5989
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Recommend Dealer
Yes

July 30, 2023

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The oil change was overpriced even with the discount. Overall did a good job but also tried to offer me an extra unnecessary service. More

by jmpantoja
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Recommend Dealer
Yes

July 21, 2023

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Service department was great. My service writer was great . He explained everything clearly and the time was great. More

by HONG
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Recommend Dealer
Yes

July 04, 2023

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Made an appointment and staff were friendly and very efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. More

by amatovictor641
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Recommend Dealer
Yes

June 25, 2023

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Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More

by NYINTWIN5520
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Recommend Dealer
Yes

June 23, 2023

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All of the staff I interacted with went above and beyond with their quality of customer service. More

by lofton.lauren.s
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Recommend Dealer
Yes

June 16, 2023

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Vern and the staff at Oakland Toyota are super awesome. I had a check engine light come on before going in to work, and went in as a walk in. They were able to accommodate me and diagnose my vehicle with More

by B. C.
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Recommend Dealer
Yes

Other Employees Tagged: Vern Chao

June 07, 2023

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Very good service, wonderful and polite service man, and He speaks Spanish, thank you for your help I can recommend that dealer to my friends More

by Margarita Márquez
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Pena-Marquez

June 06, 2023

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Unfortunately, the staff was not able to help me, and told me that the part I needed was discontinued. They did reduce the diagnostic fee, which was kind, but I still paid a lot of money for nothing. More

by None
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Recommend Dealer
No

June 06, 2023

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Employee Rating

Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. More

by nicholasportalupi
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Recommend Dealer
Yes
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