Samson Du

Lexus Stevens Creek responded

Thank you for your 5 Star review. Samson and team are honored to service you, hurry back - Team LSC

Lexus Stevens Creek responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and that the online check-in and checkout process was easy for you. It's great to know that our advisor was knowledgeable and able to answer all your questions. Lexus of Stevens Creek

Lexus Stevens Creek responded

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our friendly, fast service and appreciated the convenience of the loaner car. We always strive for excellent communication, and it's great to know it made a positive impact. We're proud to offer competitive pricing in the area, ensuring that we provide the best value for our customers. Team Lexus of Stevens Creek

Lexus Stevens Creek responded

Thank you so much for sharing your feedback! We’re thrilled to hear that you had an excellent experience with us and that Samson made such a positive impact on your visit. He truly is an asset to our team, and we’re glad his knowledge and dedication were able to assist you. Team LSC

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Samson provided great service and helped identify and resolve the issues. It's always our goal to ensure our customers are well-informed and taken care of. We truly appreciate your feedback and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

Lexus Stevens Creek responded

Thank you so much for taking the time to share your feedback on DealerRater! We truly appreciate your kind words about our efficiency and communication. We're also glad to hear that the loaner car process was easy and convenient for you – we always strive to make every step of your experience as seamless as possible. Lexus of Stevens Creek

Lexus Stevens Creek responded

Thank you for taking the time to leave such a wonderful review on DealerRater! We’re so glad to hear that Samson provided you with excellent service from start to finish, and we’re happy to know that he made such a positive impact on your experience. Make it a great day - Lexus of Stevens Creek

Lexus Stevens Creek responded

Thank you for your kind DealerRater post! We're glad to hear that the availability of appointments and the use of a rental car made servicing your vehicle easier. Your feedback is truly appreciated, and we look forward to continuing to assist you in the future! Lexus of Stevens Creek

Lexus Stevens Creek responded

Thank you for taking the time to share your positive experience on DealerRater! We’re so glad to hear that Samson Du provided you with knowledgeable and responsive service, both during and after your visit. It's also wonderful to know that our service team worked seamlessly to meet your needs. Team Lexus of Stevens Creek Svc Center

Lexus Stevens Creek responded

Thank you so much for your kind words and positive feedback! We greatly appreciate hearing that you had such a great experience with our team at Lexus of Stevens Creek. Providing top-notch service is always our priority, and we're glad to know that Samson's proactive approach has kept your SUV in excellent condition. It's wonderful to know that our efforts are appreciated, and we look forward to continuing to care for your vehicle for years to come! Thank you again for trusting us with your investment (car) and Happy Holidays!