Samson Du was very knowledgeable and responsive to all my
questions at and after the service. The service team worked seamlessly.
questions at and after the service. The service team worked seamlessly.
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by Zhijian Lu
Service Price Transparency
Dec 26, 2024 -
Lexus Stevens Creek responded
Thank you for taking the time to share your positive experience on DealerRater! We’re so glad to hear that Samson Du provided you with knowledgeable and responsive service, both during and after your visit. It's also wonderful to know that our service team worked seamlessly to meet your needs. Team Lexus of Stevens Creek Svc Center
Stevens creek service takes their service level seriously
and excel in it - delighted with Samson’s proactive approach to keeping my SUV in top condition and keeping my vehicle in top condition for years!
and excel in it - delighted with Samson’s proactive approach to keeping my SUV in top condition and keeping my vehicle in top condition for years!
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by Gaurav
Service Price Transparency
Dec 17, 2024 -
Lexus Stevens Creek responded
Thank you so much for your kind words and positive feedback! We greatly appreciate hearing that you had such a great experience with our team at Lexus of Stevens Creek. Providing top-notch service is always our priority, and we're glad to know that Samson's proactive approach has kept your SUV in excellent condition. It's wonderful to know that our efforts are appreciated, and we look forward to continuing to care for your vehicle for years to come!
Thank you again for trusting us with your investment (car) and Happy Holidays!
Lexus of Stevens Creek always has great people to work
with and very accommodating to my needs
with and very accommodating to my needs
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by Walter
Service Price Transparency
Dec 16, 2024 -
Lexus Stevens Creek responded
We're humbled to serve you and your auto care needs. Happy Holidays and hurry back - Team Lexus of Stevens Creek
Always professional and friendly service!
Samson has helped me in the past and he passed along the request I made to the techhician.
Samson has helped me in the past and he passed along the request I made to the techhician.
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by Elmer
Service Price Transparency
Dec 11, 2024 -
Lexus Stevens Creek responded
Thank you for taking the time to share your experience on DealerRater. We truly appreciate your kind words about our consistently professional and friendly service. It's great to hear that Samson was able to assist you again and ensured your request was passed along to the technician. We look forward to continuing to serve you in the future! Lexus of Stevens Creek
Samson Du was outstanding!
He was courteous, knowledgeable, helpful, and informative, answering all questions and filling me in on exactly what was going to happen. He actuall
He was courteous, knowledgeable, helpful, and informative, answering all questions and filling me in on exactly what was going to happen. He actually made me feel like an important guest! He is a real asset to your company and helps Lexus immeasurably in assuring that we will return!! Thank you, Samson and Lexus! Christie Sullivan
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by Christie Sullivan
Service Price Transparency
Oct 18, 2024 -
Lexus Stevens Creek responded
Thank you for your wonderful review! We’re so glad to hear that Samson Du provided you with such outstanding service. It’s fantastic that he made you feel like an important guest while addressing all your questions and keeping you informed. We truly appreciate your kind words, and we’re proud to have Samson on our team. Your satisfaction means a lot to us, and we look forward to welcoming you back to Lexus soon!
High quality and fast service received.
Service manager was friendly and helpful. Will come again.
Service manager was friendly and helpful. Will come again.
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by rlui99
Service Price Transparency
Sep 16, 2024 -
Lexus Stevens Creek responded
Thank you for your feedback! We’re pleased to hear that you received high-quality and fast service from our team. It’s great to know that Tommy was friendly and helpful as you only deserve the best service in town. Hurry back - Team LSC
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