Sami Hatoum
Sami Hatoum at Nucar Nissan of North Attleboro

Sami Hatoum | Page 4

Finance Manager

Nucar Nissan of North Attleboro

685 S Washington St
North Attleboro, MA 02760

4.8
33 Reviews
4.8

33 Reviews

Write a Review

33 Reviews of Sami Hatoum

June 30, 2023

Dealership Rating
Employee Rating

Working with Tony and TJ made the purchase simple and hassle free . This is our 4th vehicle purchased with Tony’s assistance . Sami is the best in finance at Boch. No pressure on warranties however he go More

by Peter10
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tony Vu, TJ

April 13, 2023

Dealership Rating
Employee Rating

We had a rough time at first picking out our new vehicle, a few issues with our first selection, but Tony Vu literally swooped in and saved the day. He was able to address all our concerns and set things rig More

by Erica Sheerin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vu

January 12, 2022

Dealership Rating
Employee Rating

These people are incompetent and unethical. They messed up my registration and title and they sold me my vehicle with the wrong size tires and refused to fix it. They really are xxxxxxxx. Take your busines More

by adisney990
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Pari , David Betz, Rik Turner

Jan 13, 2022

Nucar Nissan of North Attleboro responded

Good morning, Considering you purchased your vehicle two years ago it's hard to help with covering the entire cost of tires for you. I understand you spoke with David, our service manager. He offered to help with pricing on tires, and an alignment at "our cost" to help with your inconvenience from such a long time ago. I also understand that you were not happy with anything he was trying to do to help. We are not perfect by any means and do make mistakes, but we work hard everyday with earning our customers business and making things right when they don't go as expected. If you would like to speak personally, I can be reached at 508-809-9608 this is my direct phone number. Stephen General Sales Manager

Jan 13, 2022

adisney990 responded

I bought my vehicle 16 months ago. I am sorry that I didn’t catch it sooner, but I’m not a qualified mechanic and I rely on trained service technicians to advise me on my vehicle. And Dave offered me nothing. In fact, he said there was nothing he could do. You sold me a “Certified pre-owned vehicle” that per Nissan standards must pass a rigorous 167 point inspection. Per point 151 or 152 (depending on the form you use) on that inspection: the tires must be the correct size per OEM standards. The tires on my vehicle are not the correct size. Please reference the pictures that I sent to Ms Seguin yesterday. You sold me a vehicle that your dealership didn’t even inspect, which is fraud. Your implication that I’m trying to pull one over on you and get new tires for nothing is noted. However I have documentation showing what time I took my car to my local Nissan dealership for routine service, the notes from the technician about the tire size error, and my phone records showing that less than 2 hours after driving in for service I called your service department to rectify the issue. If you’re truly trying to work hard for your customers, why is your Better Business Bureau rating an F?

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