Samantha Trepczyk

Samantha and Zach were very courteous and professional. Very pleased with the service. Will recommend to others. Very pleased with the service. Will recommend to others. More

by skruk Verified Customer Verified Customer

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Thorough, fast and friendly. Samantha and the Russ Darrow Honda team are very professional. Recommend this dealership to anyone with a Honda! Samantha and the Russ Darrow Honda team are very professional. Recommend this dealership to anyone with a Honda! More

by vflores Verified Customer Verified Customer

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Samantha is an excellent advisor as was Mike in explaining and repairing the extensive service explaining and repairing the extensive service More

by JTNORFOLK2 Verified Customer Verified Customer

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Love the online scheduling. Employees are always polite and courteous. Work completed is done well and timely. Employees are always polite and courteous. Work completed is done well and timely. More

by Van Zoom Verified Customer Verified Customer

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Samantha and Zach were both very courteous and professional! Very happy with the service also. Will gladly recommend to others! professional! Very happy with the service also. Will gladly recommend to others! More

by skruk Verified Customer Verified Customer

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Samantha Trepczyk is an amazing service technician. Many people at dealerships are unable to drive my stick shift car, but Samantha is a pro. She always makes sure that I am satisfied with my service Many people at dealerships are unable to drive my stick shift car, but Samantha is a pro. She always makes sure that I am satisfied with my service. She is knowledgeable, friendly, and thorough. I enjoy chatting with her as I wait on my car. She is a true credit to the profession and an excellent asset to Russ Darrow! More

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I was quoted a different price over the phone then was charged. I hadn’t heard anything 4.5 hours after dropping my car off, so I called for an update. They didn’t know anything and said they would call m charged. I hadn’t heard anything 4.5 hours after dropping my car off, so I called for an update. They didn’t know anything and said they would call me back. Took almost an hour to call me back and just ran the diagnostic then. Service was not great when I came to pick up and I was not thrilled the price was more than I was quoted. More

by Abcdefg Verified Customer Verified Customer

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everyone was very nice and samantha was super kind and explained everything to me ! thank you also to that mechanic who explained things to me ! 10/10 explained everything to me ! thank you also to that mechanic who explained things to me ! 10/10 More

by cia.gladden Verified Customer Verified Customer

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Good service dept. I appreciated the use of a loaner when my car needed to stay while a part was ordered. I appreciated the use of a loaner when my car needed to stay while a part was ordered. More

by VAMP0200 Verified Customer Verified Customer

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Samantha and the mechanic clearly cared about our safety and took care of our car quickly and efficiently. She was apologetic about the issue and I really appreciated her empathy and care. Overall it was a and took care of our car quickly and efficiently. She was apologetic about the issue and I really appreciated her empathy and care. Overall it was a great customer care experience. Thanks, I'll be back for future car needs! More

by Jaimiefeld Verified Customer Verified Customer

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