Samantha Scollo

After hurricane Helene I took my car in because would not start on the first try. THIS DEALERSHIP MAY CAUSE YOU DEATH!!!! Took my car in because sometimes it would not start. They said it was a battery an start on the first try. THIS DEALERSHIP MAY CAUSE YOU DEATH!!!! Took my car in because sometimes it would not start. They said it was a battery and stop/start switch. Agreed to battery not start/stop. During hurricane Milton my car would not start so I could not evacuate. Once the storm passed towed to Tampa Volvo. Tampa volvo said the battery was not put in correct and had 3 loose connections. Grateful I didn’t die in the storm being trapped with no car because this dealership didn’t do their job right. Probably wanting me to come back and pay for the $3400 start/stop switch that is not even needed!!! A different time they didn’t put the car back together after- I found parts in my trunk. The time before that they left plastic oil bottle under my hood. More

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The service was great, I came in with a tire light on, and Samantha Scollo, in service was quick and efficient with helping me out. She was also very well mannered, and respectful as well! and Samantha Scollo, in service was quick and efficient with helping me out. She was also very well mannered, and respectful as well! More

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Samantha took care of my issue right away and got me on the road quickly. Great service as always! the road quickly. Great service as always! More

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Misplaced the wheel lock key and George and Sam took care of the issue right away! Great service after the sell. of the issue right away! Great service after the sell. More

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There are very few things that I hate more than shopping for a car. It's not the shopping that I find aweful, but the price negotiation and the feeling that a sales person is going to attempt to take advant for a car. It's not the shopping that I find aweful, but the price negotiation and the feeling that a sales person is going to attempt to take advantage of me that makes me anxious. I'm thrilled to say that the employees at Crown Volvo have completely changed my perspective. From the service department to the sales team, I was beyond impressed. I had entered the dealership having done a ton of research on sales tactics that dealers use and what I should watch out for when buying a car. I experienced none of the trickery at Crown Volvo. I dove home in my newly purchased car feeling confident and thankful that Crown Volvo exists. I'll definitely be a returning customer and would recommend sales consultants, Mary Mattingly and Michael Grace to anyone leasing or purchasing a new or preowned car. Thank you, to the outstanding family at Crown Volvo! More

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This was a first visit to this dealeaship. Everything was done quickly and as expected. Everything was done quickly and as expected. More

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Sam is always amazing and takes care of everything in a timely and courteous manner timely and courteous manner More

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This dealership has the most amazing staff, from George in Sales and Brittany his manager. I also appreciate the service staff, including Keith who helped book my appointment on the phone to Brian who han in Sales and Brittany his manager. I also appreciate the service staff, including Keith who helped book my appointment on the phone to Brian who handled the check in the day of the service. More

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Since purchasing both of my Volvo's and having them serviced at Crown Volvo it has been a pleasant and rewarding experience, Also the service department personnel always willing to answer your ques serviced at Crown Volvo it has been a pleasant and rewarding experience, Also the service department personnel always willing to answer your questions. . Sales personnel are always friendly and pleasant and will get you the best possible price your "re looking for. More

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Excellent staff -sales and service met and exceeded my expectations. I would recommend Crown dealerships in the area to anyone considering leasing or purchasing a car. expectations. I would recommend Crown dealerships in the area to anyone considering leasing or purchasing a car. More

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