Samantha Russo
Samantha Russo at Merchants Auto

Samantha Russo

Social Media & Content Specialist

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Samantha Russo

July 20, 2024

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Employee Rating

Very unhappy. so many problems with the car and told i was out of luck when i tried to address More

by kaitlynmuffin
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Semir Hasanovic , Timothy Randlett

July 01, 2024

Dealership Rating
Employee Rating

I regretted the purchased 10 minutes down the road :( Hard lesson learned! Salesman was ok. More

by ABALLOU
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Surprenant, Semir Hasanovic , Joe Bowker, Scott Chavanelle, Jeff Gregoire, Cory Normand, Timothy Randlett

April 24, 2024

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Employee Rating

Car was never show all the bells and whistles. Salesman wasintoo much of a hurry. Now finding many things wrong or damaged More

by nh5642
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Semir Hasanovic , Timothy Randlett, Sales man

April 12, 2024

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Employee Rating

DO NOT BUY FROM MERCHANTS! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!! More

by jaysonsawyer
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 25, 2024

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Employee Rating

Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour More

by johnnytamayo9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Merchants Auto responded

Johnny, congrats on your new BMW! You can't beat efficient and friendly service!

January 25, 2024

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Employee Rating

I purchased the van and it took three months to have Merchant "prepare" the van so I could pick it up. More

by bditgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Merchants Service Center, Brian Surprenant, Semir Hasanovic , Josh Gagnon, Timothy Randlett, Chuck Wolfe

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