Samantha Rivero
Service Advisor
Myrtle Beach Chevrolet Cadillac
1785 U.S. 501
Myrtle Beach, SC 29577
9 Reviews
Write a Review9 Reviews of Samantha Rivero
April 10, 2024
Great work by professional people would highly recommend this location for service work for sure this location for service work for sure More
Other Employees Tagged: Marissa Goerke
January 31, 2024
Please make sure all Your sales people are trained due to parts not installed on arrival never sell a car unless all products are installed to parts not installed on arrival never sell a car unless all products are installed More
Other Employees Tagged: Cameron Herndon, Mark Ackerman
December 28, 2023
I want to thank Colby I hope I spelled your name right for repairing a job that Brad totally trashed. The damage wasn't even done before it was at the dealership It had something to do with Brad. And I wa for repairing a job that Brad totally trashed. The damage wasn't even done before it was at the dealership It had something to do with Brad. And I want to thank Samantha also for helping getting a really bad paint job and damage done by a previous body shop manager. Thank you Colby and Samantha God bless More
Other Employees Tagged: Colby paint shop manager Thank you and God bless
November 29, 2023
Brett and Cam were the best to work with! This is the second vehicle I have bought from Myrtle Beach Chevrolet and I have been treated like the “Customer of the Year”!!! You all are great!!! This is the second vehicle I have bought from Myrtle Beach Chevrolet and I have been treated like the “Customer of the Year”!!! You all are great!!! More
Other Employees Tagged: Bonnie Trotter, Cameron Herndon, Brett Mannon
November 21, 2023
Took my vehicle there to have a paint job because somebody scratched my brand new vehicle. Got an estimate dropped it off it took two weeks longer than it should have. Went to pick it up the paint jo somebody scratched my brand new vehicle. Got an estimate dropped it off it took two weeks longer than it should have. Went to pick it up the paint job was a joke / mess looked like it was painted with a paintbrush. Told the paint shop manager about the issues including the inside of the car was a mess. He said his detailer was on vacation and to bring the vehicle back in 2 weeks to get it repaired/repainted and buffed from all the damage done by them. So after Brad Davis promised this to be fixed and it was paid for in full, now all of a sudden he disappears off the face of the Earth. Can't get a hold of him can't get a hold of their little detailer it's pathetic and ignorant. You guys play games with too many people You're going to end up out of business. And I'll be damned if I wouldn't help do that. More
Other Employees Tagged: Marissa Goerke, Greg Hamilton , Brad Davis, Ambyr Gore, Tony Thompson, Brad Davis was a pathetic excuse for a man running a body shop. Sad thing is he is also a pathological liar. You need to fix my car son you made a mess out of it fix it. I paid you in full for a job you never did your company is a joke
March 27, 2023
Dealership damaged my windshield during a standard inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sur inspection and oil change. They claimed they couldn’t see anything in their cameras, so they weren’t responsible. Great way to treat veterans. Be sure to take picture of your vehicle entirely before service here. More
December 08, 2022
The Myrtle Beach Cadillac dealership has friendly and knowledgeable sales consultants with thorough service and a great selection of vehicles! This is my first Cadillac experience and it was fantastic. knowledgeable sales consultants with thorough service and a great selection of vehicles! This is my first Cadillac experience and it was fantastic. The owner Mr. Louie Rodriguez greeted me warmly and introduced me to my salesperson, Mr. Rex Harding, and they both made me feel so welcome and special! In fact, everyone was friendly with warm smiles! I love my new 2023 Cadillac XT5! It drives like I am on a cloud. I highly recommend this dealership and Mr. Louie and Mr. Rex and the whole staff! What a great experience and I am really enjoying driving my beautiful new Cadillac! More
Other Employees Tagged: Rex Harding, Cameron Herndon
January 19, 2022
The people I dealt with are really friendly. The process was fast and easy. Thank you Mr. Flores! was fast and easy. Thank you Mr. Flores! More
Other Employees Tagged: Fernando Flores , Kensley Chapman, Becki Holmes, Tony Madden
September 27, 2021
I honestly wish I could give 0 stars. Worst experience EVER! We were charged $800 to supposedly fix a coolant leak and our car was there for one single night. When we got it the next day, 3 pairs of sungl EVER! We were charged $800 to supposedly fix a coolant leak and our car was there for one single night. When we got it the next day, 3 pairs of sunglasses and a hunting knife were stolen from our vehicle. It took a WEEK for them to finally return any of my calls about the stolen items and all they could say was that no one had been seen near our car but they were still reviewing footage. At just over a week, they admitted the only people with access to our vehicle were the employees. No apology was ever made about how our items were stolen and at no point did the service manager, Jesse, offer any compensation for these items. Fast forward to a week later when our car starts having the SAME ISSUE it had when we dropped it off. We decided to take it somewhere else and the new mechanic said they never even fixed the problem. They did something completely unrelated and charged us for that instead. When we told the dealership, they couldn't even offer us a free service to fix their screw up and wouldn't even admit they messed up in the first place. So. If you wanna waste a bunch of money and have your things stolen, then this is the place for you. Never ever going back ever again. BY THE WAY--after trying to get answers from them for over a week, they admitted they've had multiple break ins at their service lot and I was told that they had someone actually break in and sleep in one of the cars. Obviously, that was not something we were told prior. PLEASE BE AWARE. More
Other Employees Tagged: Jessie McKnight