Samantha Nereson
Service Advisor
Eau Claire Chrysler Dodge Jeep Ram
3100 Mall Dr
Eau Claire, WI 54701
70 Reviews
Write a Review70 Reviews of Samantha Nereson
November 16, 2025
Your service department more than tripled the cost of parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the leak but waited until after the first repair to quote a new repair at over 7k. 6k in parts that I can buy for 1/5 the cost they quoted. Absolutely unacceptable the amount of price gouging your service team and writer practice. All platforms will get a review with data supporting this visit. Unless there us something your team is willing to compensate for this experience. Absolutely the single worst mechanic visit I've experienced in my 37 years. More
Other Employees Tagged: Scott Erickson, Shawn Rapp , Casey Bement 1 star
November 15, 2025
Salesman,Gabe, was very informative and very pleasant to talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealers talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealership. More
Other Employees Tagged: Ryan Rachick, Gabe Mawby, Brian Bush
November 14, 2025
Helped me out when I wasn’t able to take car in. They picked it up and dropped it off while I was at work. Excellent They picked it up and dropped it off while I was at work. Excellent More
Other Employees Tagged: Brian Bush, Nate Razim
November 05, 2025
Excellent service, appreciated the ride home while I waited, was kept informed of progress. We did a 70000 mile check along with an oil change, very nice to have the dealer cover everything. waited, was kept informed of progress. We did a 70000 mile check along with an oil change, very nice to have the dealer cover everything. More
Other Employees Tagged: Brian Bush, Nate Razim
November 04, 2025
Always great service, excellent communication. I was impressed with the video text. Everything is clean and neat. I was impressed with the video text. Everything is clean and neat. More
Other Employees Tagged: Ryan Rachick, Brian Bush, Nate Razim
October 25, 2025
Nate provided “Excellent” service and follow up. We’re very happy with the results after work had been done on our van. There were two visits we made for different work needed. All is working well. We’re very happy with the results after work had been done on our van. There were two visits we made for different work needed. All is working well. We will definitely seek his assistance if future work is warranted. Thank you for the great work done on our van! More
Other Employees Tagged: Nate Razim
October 24, 2025
Samantha was very pleasant on the phone. Nate acknowledged me as soon as I got out of my car. Answered all my questions. Brian kept me up to date through the whole process. Very good c Nate acknowledged me as soon as I got out of my car. Answered all my questions. Brian kept me up to date through the whole process. Very good customer service by all. Oh and the text video of the underneath and under the hood was a nice touch. :) More
Other Employees Tagged: Brian Bush, Nate Razim

