Samantha McLeod

Nissan of Orange Park responded

Thank you for taking the time to share your feedback. We are sorry to hear that your experiences with our service center have not met your expectations. We take concerns about vehicle inspections, repairs, and recommendations very seriously. Our goal is always to provide accurate assessments and quality repairs that prioritize our customers' safety and satisfaction. We understand how frustrating it can be when vehicle issues persist or when you feel concerns have not been fully addressed. Because every repair and vehicle situation is unique, we would appreciate the opportunity to learn more about your experience and review the details directly. Please contact our service management team at your convenience so we can better understand your concerns and work toward a resolution. Thank you for bringing this to our attention.