Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula
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Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
293 Reviews
5.0

293 Reviews

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293 Reviews of Samantha Masuguchi

December 20, 2024

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Employee Rating

Samantha was amazing. She was super helpful with setting up my ford pass for my truck. This was my first experience with your dealer and it was great. Thank you. John More

by Rap31
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2024

Gosch Ford Temecula responded

Thank you, John, for the kind words for Samantha and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

December 06, 2024

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Gosch Ford Temecula is an amazing dealership. We’ve built a relationship over the years so I can confidently recommend the dealership as a whole. More

by Ray
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Dec 07, 2024

Gosch Ford Temecula responded

Thanks, Ray, for your feedback on your recent visit to Gosch Ford Temecula. It's great to hear that we were able to assist you and that you had such a positive experience. Jason Noble General Manager

December 03, 2024

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Staff was very nice and had my car done fast. They even provided a Lyft. More

by Michelle
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Recommend Dealer
Yes
Dec 03, 2024

Gosch Ford Temecula responded

Thank you, Michelle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 29, 2024

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Employee Rating

I have been coming to Gosch ford Temecula for years now, and the main reason I keep coming back is Samantha Masuguchi, she is the definition of professionalism. Every time I come in Samantha takes care of m More

by Johnk
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Price

Dec 01, 2024

Gosch Ford Temecula responded

We are very happy to hear that Samantha always provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 29, 2024

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Great dealership with exceptional service advisor Samantha. Very knowledgeable and helpful to solve all my issues. More

by Theguy87
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 29, 2024

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I had such a great experience! I will definitely recommend and or return in the future. More

by a.britton3
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 26, 2024

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Great service we love the drop off service. ..best thing ever...tjank you..good day More

by Oneshopbeauty
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 24, 2024

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Employee Rating

Excellent service personnel and atmosphere. . my advisor Samantha explained everything perfectly and met all my expectations with very clear updates and expected results. More

by Charles
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 24, 2024

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience, Charles! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 14, 2024

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Employee Rating

Prompt friendly accurate always on time keeps me very informed on issues 5 stars super happy with his work More

by Castagnavince
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 14, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 12, 2024

Dealership Rating
Employee Rating

Samantha is very helpful in explaining the services to be done. Always a great experience. :) More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

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