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Samantha Kirtley
Samantha Kirtley at Shamaley Ford
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Samantha Kirtley

Service Drive Manager

Shamaley Ford

11301 Gateway W
El Paso, TX 79936

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Samantha Kirtley

November 22, 2024

Dealership Rating
Employee Rating

Easy to set up appointment. Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and More

by focuzt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eduardo

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Nov 25, 2024

Shamaley Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Dealership Rating
Employee Rating

Great service and great people. Always considerate, honest and treat the customer with respect. Top notch employees. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dominguez, Jerry Esmele

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Nov 18, 2024

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2024

Dealership Rating
Employee Rating

Great customer service fast and easy on our new vehicle purchase. Pay Daniel Burciaga a visit on your next vehicle purchase. More

by Gpuentes4157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Vargas, Jorge Luna, Daniel Burclaga

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Nov 18, 2024

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2024

Dealership Rating
Employee Rating

Excellent customer never complain on repairing my 2018 f150 truck. Thank you shamaleyford. I appreciate it More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Shamaley Ford responded

Hi Ricardo, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2024

Dealership Rating
Employee Rating

Great customer service! Excellent, labor service! Quick service. Overall, great, excellent and awesome, quick service😊😊😊 More

by Juan Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Flerro, Jessica Dominguez, Jerry Esmele, Art Guzman, Mike Medina, Isidro Monreal, Robert Morales, Salvador Narro, Armando Reyes

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Oct 17, 2024

Shamaley Ford responded

Hi Juan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Dealership Rating
Employee Rating

Aaron has always been the best service technician I know. Great customer service skills. Definitely recommend. More

by Ferrelmarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dominguez , Aaron Wade

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Sep 22, 2024

Shamaley Ford responded

Hi, we're happy to hear you had such a great experience with Aaron! Thanks for the recommendation, and have an amazing day!

September 18, 2024

Dealership Rating
Employee Rating

The dealership was clean. People were respectful and dressed, appropriate, and concerned with any issues I did have or questions. More

by Thatguyed9805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake

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Sep 20, 2024

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2024

Dealership Rating
Employee Rating

Good to go visit. I just don't like surveys that is it. Ok ok More

by almanza105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dominguez, Jerry Esmele, Art Guzman, Mike Medina, Isidro Monreal, Salvador Narro, Armando Reyes

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Sep 20, 2024

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 06, 2024

Dealership Rating
Employee Rating

Quick & painless service. They do good work. We will avoid other dealers which are much closer to us. Service managers, Audrey & Samantha were great to work with. More

by raul.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey

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Sep 09, 2024

Shamaley Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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