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Samantha Jordan
Samantha Jordan at Advantage Chevrolet of Bolingbrook
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Samantha Jordan

Service Advisor

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
587 Reviews

I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.

Dealership Experience

15 yrs, 9 mos

Industry Experience

27 yrs, 3 mos

4.8

587 Reviews

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587 Reviews of Samantha Jordan

November 19, 2024

Dealership Rating
Employee Rating

Like the dealership. Bought two cars there.One new ,one used.Have been bringing the cars in for service.Will continue to use them unless I change brand of cars. People More

by ROBERTHEEMAN209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ Banaszak, Juan Jacome, Jimmy Mendoza, Chad Thompson , Alvaro Bello

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Nov 21, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your kind words! We appreciate your loyalty to Advantage Chevrolet of Bolingbrook and are glad to hear that you had a positive experience with both your new and used vehicles. Our professional team is here to assist you with all your service needs, and we look forward to continuing to serve you in the future. If you ever have any questions or need assistance, please don't hesitate to reach out! Freddy Pantoja fpantoja@advantagedealer.net (630) 226-3931

November 19, 2024

Dealership Rating
Employee Rating

The service department was very helpful and friendly answered all my questions in a prompt wy More

by djbartkowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mendoza

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Nov 21, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful review! I'm thrilled to hear that our service department was helpful and friendly in answering your questions. At Advantage Chevrolet of Bolingbrook, I strive to provide excellent customer service, and it’s great to know we met your expectations. I look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 18, 2024

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Employee Rating

The team does not work together. There is not a holistic feeling around culture and company and every advisor does not care to help others out. If you walk in and your advisor is off More

by Not Advantage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Thompson

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Nov 20, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for sharing your thoughts. I am disappointed to hear your concerns regarding the service experience at Advantage Chevrolet of Bolingbrook. I appreciate your feedback as it highlights areas we need to focus on for improvement. If you have further details to share or wish to discuss your experience, please feel free to contact me directly. We hope to regain your trust in the future. Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 18, 2024

Dealership Rating
Employee Rating

I trust Advantage Chevrolet of Bolingbrok, I have other Chevy dealers near my home but I still prefer Chevy Advantage of Bolingbrook, they are very professional, detail oriented and provide higher quality More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ Banaszak, Jimmy Mendoza

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Nov 20, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your kind words! I truly appreciate your trust in Advantage Chevrolet of Bolingbrook and I am thrilled to hear that you value our professionalism and customer service. I look forward to serving you again in the future and helping you with any of your Chevy needs! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 18, 2024

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Employee Rating

Have had good experiences this time and in the past. Samantha is good about informing me about upcoming maintenance that needs to be performed. More

by clowns2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful review! I am thrilled to hear that you've had good experiences with us at Advantage Chevrolet of Bolingbrook and that Samantha has helped keep you informed about your vehicle’s upcoming maintenance. I appreciate your loyalty and look forward to seeing you again soon! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 16, 2024

Dealership Rating
Employee Rating

Always a pleasure to work with Samantha Jordan. She keeps you informed of upcoming repairs & services recommended for your vehicle so there are no surprises. More

by Dgarcia809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mendoza

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Nov 19, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Samantha at Advantage Chevrolet of Bolingbrook. Keeping our customers informed is a top priority, and I'm glad to know you appreciate it. I look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 15, 2024

Dealership Rating
Employee Rating

Had a great experience with the service department. Very quick service. They were professional and knowledgeable. More

by Dcrouch21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for sharing your great experience with our service department! We're glad to hear that you found our team to be professional and knowledgeable while providing quick service. At Advantage Chevrolet of Bolingbrook, we strive to offer the best for our customers. We look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 15, 2024

Dealership Rating
Employee Rating

Great service! Love the video on how my truck looks and if I need any other types of service. More

by krisbtruckinit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, RJ Banaszak, Jimmy Mendoza, Chad Thompson

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Nov 18, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your fantastic review! We're thrilled to hear that you loved the service and the video showcasing your truck. At Advantage Chevrolet of Bolingbrook, we strive to provide top-notch service and keep you informed. We look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 12, 2024

Dealership Rating
Employee Rating

As always fair and GREAT service. Never had an issue here at all. Keep it up. More

by Lawrence Jagiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mendoza

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Nov 14, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your fantastic review! I'm thrilled to hear that you've consistently had great service at Advantage Chevrolet of Bolingbrook. Your support and feedback mean a lot to me. I look forward to continuing to serve you in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

November 09, 2024

Dealership Rating
Employee Rating

The staff are very friendly and helpful. As always, both the service advisor and the technician took care of my car and requests. More

by Sherwin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin - technician who adjusted my headlights

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Nov 11, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Advantage Chevrolet of Bolingbrook to be friendly and helpful. It's great to know that both our service advisor and technician took great care of your car and met your requests. We appreciate your feedback and look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

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