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Samantha Cesani
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159 Reviews
159 Reviews
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159 Reviews of Samantha Cesani
Verified Customer
April 18, 2025
So everything went well up until I left the lot and I had a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hol a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hold off on that for now. So conveniently I had a flat tire once I left the lot and I did not turn my car in that way. Needless to say I went somewhere else to get new tires and they was much cheaper than $2000. I don’t appreciate being fooled with and tricked into buying new tires it’s tacky and it’s petty and you guys should do better to your clientele More
by Erica G
April 17, 2025
The maintenance department is awesome. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. More
by JOHNGOODLETT
Other Employees Tagged: Amanda Dubonis Bartlett, Scott Sutton
April 16, 2025
BMW of Bakersfield provides excellent service. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. More
by catovar2008
April 15, 2025
They offer you services NOT needed before they even inspect the car and that happens every time inspect the car and that happens every time More
by fmedina104
Other Employees Tagged: Jesse Clemente, Amanda Dubonis Bartlett, Scott Sutton, Roger Lara
April 15, 2025
Went for my first oil change, and the experience was positive all around. Very nice people in service department positive all around. Very nice people in service department More
by SPLITGRILLE
Other Employees Tagged: Mohsen Vaziri , Jose (young man not listed above) was very pleasant, as we looked at other cars while we waited.
April 08, 2025
Very nice, professional and service was quick er than I had anticipated so was very happy about that had anticipated so was very happy about that More
by scottramey729
Other Employees Tagged: Jesse Clemente, Amanda Dubonis Bartlett, Scott Sutton, Roger Lara
April 01, 2025
Great experience. Sam the service advisor is great, and a shuttle dropped me off at work and picked me up when my car was ready. The videos they send of the inspe Sam the service advisor is great, and a shuttle dropped me off at work and picked me up when my car was ready. The videos they send of the inspection are very helpful. The service advisor kept me apprised of what maintenance is needed without being pushy. More
by AJAIBGILL
Other Employees Tagged: Two shuttle drivers- both great!
March 30, 2025
Sam was the rep that worked with me on my bmw. She is very professional and my car was returned to me like brand new and she even cleaned and detailed it for me. I highly recommend this dealership She is very professional and my car was returned to me like brand new and she even cleaned and detailed it for me. I highly recommend this dealership for any bmw needs. Thanks again Sam More
by JOHNHODRICK1
March 29, 2025
Bought a new car and it had scratches & scuffs. Dealer underplayed the damage. This created hardships. Underwhelming customer service. Dealer underplayed the damage. This created hardships. Underwhelming customer service. More
by Him
Other Employees Tagged: Mazen Aletaki, Roshan Daniel
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