
Samantha Burns-Reid
Customer Relations Manager
Mazda of Palm Beach
2677 Northlake Blvd
North Palm Beach, FL 33403

As the Customer Relations Manager at Mazda of Palm Beach, my primary goal is to ensure that you receive the exceptional service and experience you expect. I’m here to address any questions or concerns you may have, and to help create a positive environment for all our customers. Your satisfaction is my top priority, and I look forward to assisting you!
Read moreLanguages Spoken
English
2 Reviews
Write a Review2 Reviews of Samantha Burns-Reid
March 05, 2025
It all started with confusion, and sadness of the unexpected “unknown”, and ended with restoration in humanity, and believing that only good comes from challenging moments!…I called, and spoke to Far unexpected “unknown”, and ended with restoration in humanity, and believing that only good comes from challenging moments!…I called, and spoke to Farnage, she showed such kindness, and understanding when she heard my fear of, and sent me to an ANGEL, Samantha, whom made haste to get the issue sorted by connecting me with my HERO, Tom…Samantha stayed in touch until the situation was settled, even if she was very busy, her empathy was felt throughout, and SO appreciated!!…Tom sent Val, a very kind technician to my home since my car wouldn’t start, he arrived with a smile, and lifted the bonnet, attached the cables, and my CX5 started!…we left straight away to Mazda at Palm Beach, I was behind Val, my brother was behind me, and we arrived quickly, and safely…as soon as I pulled up, Tom was ready to open the bonnet, and get started straight away, no delay, the sense of urgency, heaven sent!…it was finished SO quickly, he even went BEYOND that to show me how jumping cables worked, it detail, and with a smile, to feel safe in someone’s care, that’s an understatement when it came to how Tom made me feel, truly!…Jorge, a sweet guy sorted my paperwork, and had me out feeling even more grateful…if it wasn’t for what took place with my car not starting, out of nowhere, I never would have encountered true HUMANITY, a DYNAMIC team effort!…🙏🏻🙏🏻😁😁🙏🏻🙏🏻 More
Other Employees Tagged: Thomas Lenci , Val, Farnage, Jorge
January 04, 2025
Very straight forward and excellent when it comes to getting you the best deal and they went above and beyond for me getting you the best deal and they went above and beyond for me More

Other Employees Tagged: Ben Kairalla, Rafael Castilho , Tony Burba