Everyone was courteous and welcoming.
And negotiations with Chincha went very well. I think she worked hard to find me a car that would suit my needs and was successful.
And negotiations with Chincha went very well. I think she worked hard to find me a car that would suit my needs and was successful.
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by R.CAVALLI
Verified Customer
Verified Customer
Other Employees Tagged:
Chincha
Nov 18, 2024 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
I found the car I wanted to see online and went in to
text drive. We were met by Arzoo, the Sales Rep. as we drove in. No high pressure sales tactics - very pleasant. We did have a considerable wait for
text drive. We were met by Arzoo, the Sales Rep. as we drove in. No high pressure sales tactics - very pleasant. We did have a considerable wait for the finance clerk, (almost 2 hours), but it was Sunday, so only one working.
I had to return to the dealership a couple of days later to pay for a Plate Transfer fee to DMV that was missed at the signing. My previous vehicle had been totalled but I wanted to keep my Veterans plates. All my documents appeared to include all the information they would have needed and I had sent the requested photo of the plates to the sales rep as we waited for finance. Finance didn't receive the photo before writing up paperwork for DMV, but they didn't opt to fix it then and there. Then almost a week later I get a call from the finance clerk and the DMV Title Clerk, and they tell me that they can't authorize a plate transfer because the Veterans plates are connected to my husband and we didn't put him on the title of the car, so we have to add him to the documents. Sexist, much? The plates are NOT connected to my husband because he is NOT the veteran -I am! Women can be Veterans, too, and even women of a certain age. I think the staff in these two departments need to undergo some training.
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by AVONLADYOR
Verified Customer
Verified Customer
Other Employees Tagged:
Arzoo Ghadami
Oct 27, 2024 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
First of all, I love Mercedes-Benz Brand.
Second of all when you walk into their dealership, it is so clean all stylish inside People dressed very nice , customer service is the best Very h
Second of all when you walk into their dealership, it is so clean all stylish inside People dressed very nice , customer service is the best Very honest Friendly. people.
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by lily.shtatnik
Verified Customer
Verified Customer
Oct 27, 2024 -
Mercedes-Benz of Beaverton responded
It's fantastic to hear that we provided you with great customer service, Lily! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
Great people and easy to work with.
Would drive 2400 miles again to buy another car from them
Would drive 2400 miles again to buy another car from them
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by Bcboston123
Verified Customer
Verified Customer
Other Employees Tagged:
Arzoo and Alexander
Oct 18, 2024 -
Mercedes-Benz of Beaverton responded
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
Excellent customer service both in sales and finance.
Process was fast and efficient and worked with me to get me into the car I wanted.
Process was fast and efficient and worked with me to get me into the car I wanted.
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by MTMATSON
Verified Customer
Verified Customer
Other Employees Tagged:
Mehdi Jamil 5 stars
Sep 29, 2024 -
Mercedes-Benz of Beaverton responded
It's great to hear that Samantha, Mehdi, and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
The sercice was very good but took too long.
Appreciated everything done for us. Thank you.
Appreciated everything done for us. Thank you.
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by RBN_STARR
Verified Customer
Verified Customer
Sep 29, 2024 -
Mercedes-Benz of Beaverton responded
Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
Good transaction, fair price.
Everyone quite helpful. Very knowledgeable service team. Good selection of cars available
Everyone quite helpful. Very knowledgeable service team. Good selection of cars available
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by WOLFSONS
Verified Customer
Verified Customer
Other Employees Tagged:
Bruce Stomenger
Sep 18, 2024 -
Mercedes-Benz of Beaverton responded
Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. It's great to hear that we were able to assist you and that you had such a positive experience.
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
M-B of Beaverton didn't complete many of the tasks they
said they would before I took delivery of my 2010 Toyota Highlander Hybrid, despite having 2 weeks between signing and delivery. Is it that difficult
said they would before I took delivery of my 2010 Toyota Highlander Hybrid, despite having 2 weeks between signing and delivery. Is it that difficult to replace the tail light housing, deglaze headlights, and reset the tire pressure monitoring system?
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by CHRISTOFORO
Verified Customer
Verified Customer
Sep 11, 2024 -
Mercedes-Benz of Beaverton responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
Does not operate with virtue or a sense of morality and
have no shame unfortunately.
have no shame unfortunately.
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by HOLLYGYSIN
Verified Customer
Verified Customer
Other Employees Tagged:
Garrett Heinetz, Sales mgr Zander
Sep 04, 2024 -
Mercedes-Benz of Beaverton responded
Thank you for providing this feedback, Holly, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com
Great facility and great people to work with in buying
your new Mercedes. 5 stars.
your new Mercedes. 5 stars.
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by MNOVAK4768
Verified Customer
Verified Customer
Jun 11, 2024 -
Mercedes-Benz of Beaverton responded
It's great to hear that Arzoo, Christopher, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Mercedes! Thank you for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Jonathan Young
(503) 296-1700
jony@lithia.com