Samantha Andrade Cuellar

Everyone was courteous and welcoming. And negotiations with Chincha went very well. I think she worked hard to find me a car that would suit my needs and was successful. And negotiations with Chincha went very well. I think she worked hard to find me a car that would suit my needs and was successful. More

by R.CAVALLI Verified Customer Verified Customer

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I found the car I wanted to see online and went in to text drive. We were met by Arzoo, the Sales Rep. as we drove in. No high pressure sales tactics - very pleasant. We did have a considerable wait for text drive. We were met by Arzoo, the Sales Rep. as we drove in. No high pressure sales tactics - very pleasant. We did have a considerable wait for the finance clerk, (almost 2 hours), but it was Sunday, so only one working. I had to return to the dealership a couple of days later to pay for a Plate Transfer fee to DMV that was missed at the signing. My previous vehicle had been totalled but I wanted to keep my Veterans plates. All my documents appeared to include all the information they would have needed and I had sent the requested photo of the plates to the sales rep as we waited for finance. Finance didn't receive the photo before writing up paperwork for DMV, but they didn't opt to fix it then and there. Then almost a week later I get a call from the finance clerk and the DMV Title Clerk, and they tell me that they can't authorize a plate transfer because the Veterans plates are connected to my husband and we didn't put him on the title of the car, so we have to add him to the documents. Sexist, much? The plates are NOT connected to my husband because he is NOT the veteran -I am! Women can be Veterans, too, and even women of a certain age. I think the staff in these two departments need to undergo some training. More

by AVONLADYOR Verified Customer Verified Customer

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First of all, I love Mercedes-Benz Brand. Second of all when you walk into their dealership, it is so clean all stylish inside People dressed very nice , customer service is the best Very h Second of all when you walk into their dealership, it is so clean all stylish inside People dressed very nice , customer service is the best Very honest Friendly. people. More

by lily.shtatnik Verified Customer Verified Customer

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Great people and easy to work with. Would drive 2400 miles again to buy another car from them Would drive 2400 miles again to buy another car from them More

by Bcboston123 Verified Customer Verified Customer

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Excellent customer service both in sales and finance. Process was fast and efficient and worked with me to get me into the car I wanted. Process was fast and efficient and worked with me to get me into the car I wanted. More

by MTMATSON Verified Customer Verified Customer

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The sercice was very good but took too long. Appreciated everything done for us. Thank you. Appreciated everything done for us. Thank you. More

by RBN_STARR Verified Customer Verified Customer

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Good transaction, fair price. Everyone quite helpful. Very knowledgeable service team. Good selection of cars available Everyone quite helpful. Very knowledgeable service team. Good selection of cars available More

by WOLFSONS Verified Customer Verified Customer

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M-B of Beaverton didn't complete many of the tasks they said they would before I took delivery of my 2010 Toyota Highlander Hybrid, despite having 2 weeks between signing and delivery. Is it that difficult said they would before I took delivery of my 2010 Toyota Highlander Hybrid, despite having 2 weeks between signing and delivery. Is it that difficult to replace the tail light housing, deglaze headlights, and reset the tire pressure monitoring system? More

by CHRISTOFORO Verified Customer Verified Customer

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Does not operate with virtue or a sense of morality and have no shame unfortunately. have no shame unfortunately. More

by HOLLYGYSIN Verified Customer Verified Customer

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Great facility and great people to work with in buying your new Mercedes. 5 stars. your new Mercedes. 5 stars. More

by MNOVAK4768 Verified Customer Verified Customer

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