Sam Ward
Sam Ward at Collierville Auto Center

Sam Ward

Finance and Sales

Collierville Auto Center

651 W Poplar Ave
Collierville, TN 38017

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14 Reviews
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14 Reviews

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14 Reviews of Sam Ward

August 03, 2020

Dealership Rating
Employee Rating

Misrepresentation, high mileage, high prices. Unprofessional salesman lllllllllllljjjjjjjgfff vvbbbbtddd was my birthday was the first t I know what you’re doing and I don’t want it I don’t to More

by kmhenderson05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edgar Bright, Mike Templeton, Shay Montgomery , Mike Hamby, Beth Jones, Angie Roebuck, Jeff Ward, Salesman not listed

July 03, 2018

Dealership Rating
Employee Rating

Won’t provide tags I got a car in late February it is july 3 i still do not have Registered tags yet I’m getting the run around i just want my TAGS!!!!! More

by Frost324
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Ward

January 29, 2018

Dealership Rating
Employee Rating

Mike Hamby His word is His Promise I have know Mike Hamby for ten years and have done business with him and Angie Roebuck that far back. He and all his team’s work is excellent and More

by MercedesMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Montgomery , Mike Hamby, Angie Roebuck, Joe Underwood, Jeff Ward, Sherrye Quinn

Jan 29, 2018

MercedesMom responded

What car did you purchase?

September 29, 2017

Dealership Rating
Employee Rating

Crooks incorporated Full of lies. Nobody kept their word. Vehicle was supposed to come with new brakes amongst other things. Was taken around the world and back and the r More

by Yep every platform.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Underwood, Jeff Ward

Sep 29, 2017

Collierville Auto Center responded

The following are the facts: 1. customer purchases vehicle 2 months prior w a combination of cash and check as down payment. Check never clears bank as good. 2. Sam and Jeff make arrangements on 2 different occasions for the loan/financing to be completed and customer never fulfills obligations with the lender to finalize. 3. During the time customer has vehicle in their possession nearly 5k miles are put on vehicle. 4. I have never ever met or had a conversation with this customer. 5. Customer is not happy because we are retaining money from down payment for the miles, returned check fee, and reconditioning of the vehicle. These are the facts.

June 29, 2017

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Employee Rating

All around great service! Recently purchased a vehicle and had a excellent experience in doing so - Thanks to Jeff and Sam! They were very personable and made the purchase an e More

by wallis tosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ward

June 28, 2017

Dealership Rating
Employee Rating

Great experience I recently bought a car and the kindness and courtesy from Sam was great!! Completely different from any other dealership I've ever been to!! They hav More

by LadyBoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ward

June 28, 2017

Dealership Rating
Employee Rating

Excellent customer service! I had the best experience buying a car here. Sam and Jeff were both so helpful and knowledgeable, they made everything so easy and comfortable. I felt More

by Ellebelle1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ward

June 28, 2017

Dealership Rating
Employee Rating

Bought my dream car! I had my heart set on a new corvette! Luckily when I was just looking I stopped and talked to Jeff! They had a beautiful showroom and a great select More

by Happy happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Jeff Ward

June 28, 2017

Dealership Rating
Employee Rating

Best people ever!!! These guys are angels on earth they definitely worked a miracle with me in 2014 and now 2017 I'm a very picky buyer and Jeff Ward was so patient with More

by DAF and Company
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Jeff Ward

May 12, 2017

Dealership Rating
Employee Rating

Definitely Recommend The Wards are kind and great to work with. Sam made the experience easy and painless! I would definitely return for any future car buying. More

by I got a car!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
1

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