Sam Stewart

Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More

by Jakie Verified Customer Verified Customer

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Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. very unprofessional customer service, I hope Jim Ellis group gets better people. More

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Super responsive. Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, diagnosed and fixed within the hour!! We were shocked at the customer service and their eagerness to get us on the way back to see our son in the hospital!! Thank you to the team effort. We are so appreciative. More

by Sue carden Verified Customer Verified Customer

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1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack Verified Customer Verified Customer

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The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria Verified Customer Verified Customer

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As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks again for all you’ve done for me and keep up the good work More

by kebensing Verified Customer Verified Customer

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This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. what’s going on with your car and what they are working on. Quality service. More

by Marissa Verified Customer Verified Customer

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Great service team and their helping nature. Got my issues with Kia fixed and serviced well. Got my issues with Kia fixed and serviced well. More

by Udhayashuba Verified Customer Verified Customer

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I see a wonderful team working in Service department who pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outsid pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outside, I had issues with the calibrations, and it had to be fixed only with the dealership. It was fixed neatly by them. And then, I notice some small tear int the front car seat for which the service team took their fullest efforts in getting it covered and approved with kia warranty. They fixed that too. Their courtesy drop and pick up while the car was in service was also much helpful. I felt I am in hands of much compassionate and reliable team that is waiting to help us without any fuzz but with more caring. Thanks to Jim and Ellis Kia of Kennesaw! More

by Udhayashuba Verified Customer Verified Customer

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Excellent service and very quick. Employees are very knowledgeable and seating area is very clean Employees are very knowledgeable and seating area is very clean More

by adamstremain Verified Customer Verified Customer

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