Sam Six
Sam Six at My Lakeshore Subaru
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Sam Six

Service Advisor

My Lakeshore Subaru

1860 East Sternberg Rd.
Muskegon, MI 49444

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63 Reviews
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63 Reviews

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63 Reviews of Sam Six

March 30, 2023

Dealership Rating
Employee Rating

My last visit to MY AUTO IMPORT CENTER for service on my car was not up to the normal standards I normally receive. For that reason, I am giving it only three stars. More

by ZIMJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

My Lakeshore Subaru responded

We appreciate you bringing this to our attention. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

Apr 03, 2023

ZIMJ responded

No, seeing that it was hopefully a one time thing, a meeting is not necessary.

March 28, 2023

Dealership Rating
Employee Rating

All the people here are very concerned with making it right! Very helpful and impressive‼️ More

by GMom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Brown , Heather Marciniak

Apr 03, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 25, 2023

Dealership Rating
Employee Rating

My Auto Import Center gave us excellent service installing accessories that were not ordered with our new car, they were overlooked when we ordered the car. More

by KENKOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ella Randall

Feb 27, 2023

My Lakeshore Subaru responded

Thank you for the 5 star review! We appreciate you trusting us with your business!

Feb 27, 2023

KENKOLK responded

The Muskegon Subaru dealership is a breath of fresh air, especially after our experiences with the dealer in Grand Rapids.

February 09, 2023

Dealership Rating
Employee Rating

What a Joke this place is. .. From the Service Department to Sales. The young man that work with in sales was fantastic. I chose to not do a survey because I didn't want it to More

by luNA
Recommend Dealer
No

Other Employees Tagged: Heather Mattice, Mike Geesaman, Javid Zahir , Heather Marciniak, GEASMAN

January 09, 2023

Dealership Rating
Employee Rating

There was a mistake and a recall was missed two days prior to me having to come in. I appreciate that I got a phone call and personal apology for the oversight. Mistakes happen, but I appreciated that I More

by cjmoore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

Jan 11, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate your understanding, and for trusting us with your business!

January 07, 2023

Dealership Rating
Employee Rating

Their service is great. Even though because of the world wide logistics problems they try to get the parts and accessories we wanted installed on our new 2023 Subaru Tour. More

by KENKOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Javid Zahir , Heather Marciniak, Justin Troyer

Jan 09, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

December 28, 2022

Dealership Rating
Employee Rating

It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable! More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

My Lakeshore Subaru responded

Thank you for the 5 Star review, Savannah! We appreciate you trusting us with your business!

December 05, 2022

Dealership Rating
Employee Rating

Had vehicle issues on a Thursday, Sam Six was able to get me in to have it looked over the next morning. After my vehicle had been looked over by their service team, Sam called and let us know everything tha More

by Haley Levault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould, John Gongalski , Steve Stepanek

Dec 08, 2022

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you giving us the opportunity to earn your business.

November 19, 2022

Dealership Rating
Employee Rating

Everything was exactly as I was told. My appointment was at 7:30 and was told it would take approximately 4 hours. Larry was great and I am sorry I don’t remember the name of the servic More

by DKELLEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 17, 2022

Dealership Rating
Employee Rating

The people in the service department got my car's battery recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it' More

by KENKOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ella Randall, Justin Troyer

Nov 18, 2022

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

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