Sam Serio | Page 3

All around incredible experience. Sam Serio and team were very knowledgeable, patient and made the process quick and easy to purchase my new car. Sam Serio and team were very knowledgeable, patient and made the process quick and easy to purchase my new car. More

by dgrill713 Verified Customer Verified Customer

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Very nice deal and people thank you for your service and keep doing good things help keep doing good things help More

by gwendolynjgreen Verified Customer Verified Customer

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Sales team made the car buying experience hassel free. In and out in a timely manner. In and out in a timely manner. More

by MTURNER19 Verified Customer Verified Customer

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Transparent pricing. Zero negotiation. Sam actively kept us updated on the status through the process. Zero negotiation. Sam actively kept us updated on the status through the process. More

by limochou Verified Customer Verified Customer

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Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car. More

by newlifewomenprogram Verified Customer Verified Customer

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Antwerpen Volkswagen has given me a great experience. Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for m Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for my ride More

by Von Verified Customer Verified Customer

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I came in late in the afternoon just to look at one of the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when my kids were getting squirrely. I ended up leaving with a great SUV at a great price, and I couldn't have had a better car-buying experience. Thank you to the entire Antwerpen team for everything you did for my family! More

by ls Verified Customer Verified Customer

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Sales associate was very helpful and was able to answer all the questions I had. The experience was very educational for my daughter. all the questions I had. The experience was very educational for my daughter. More

by DANBARN37 Verified Customer Verified Customer

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I will never buy another car Fromm this dealership. I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was doing the contract for my 2025 Atlas I was told I would get $4000 off of the MSRP, well that is not what happened. I only received $2000 off. When I asked about, the salesman, Sam said I got a good deal with my 2019 Murano trade in with 57,000 miles. We both feel we were not given a good deal. I really hesitated writing this because Imdo not like to complain about someone. My son-in-law that was not able to go with us was not happy with the deal. Lajauna Smouse More

by Lajauna Smouse Verified Customer Verified Customer

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Buying experience was fine however a week later I noticed rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down for a good deal. It took me a month and four calls to talk to someone to offer a solution. They offered to resolve the issue but only if I brought the car back to them knowing it's a 4 hour round trip for me plus the wait time. I don't think that this dealership working with my local dealership to fix this issue or covering the cost of a local detailer is unreasonable. I spoke to my local dealership and they said they look for iron dust when cars come in and won't accept them from shipping with that issue. Also, on another note, I left my garage door opener in my old car, I offered to pay postage to get it back, they said they were sending, followed up each of the four times I called, yet never received it. In my opinion, they only care about the sale, not the customer. More

by thomaspmurphy2nd Verified Customer Verified Customer

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