Sam Serio

Buying experience was fine however a week later I noticed rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down for a good deal. It took me a month and four calls to talk to someone to offer a solution. They offered to resolve the issue but only if I brought the car back to them knowing it's a 4 hour round trip for me plus the wait time. I don't think that this dealership working with my local dealership to fix this issue or covering the cost of a local detailer is unreasonable. I spoke to my local dealership and they said they look for iron dust when cars come in and won't accept them from shipping with that issue. Also, on another note, I left my garage door opener in my old car, I offered to pay postage to get it back, they said they were sending, followed up each of the four times I called, yet never received it. In my opinion, they only care about the sale, not the customer. More

by thomaspmurphy2nd Verified Customer Verified Customer

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Sam was helpful as always. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. More

by Marisanwalls Verified Customer Verified Customer

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Antwerpen has always treated me well. My sales guy Sam has been selling me cars for years. My sales guy Sam has been selling me cars for years. More

by GFORRESTSIMON Verified Customer Verified Customer

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They were very professional and had done thier research on what I wanted. Sam and Kevin made the paperwork process as transparent and easy as possible. on what I wanted. Sam and Kevin made the paperwork process as transparent and easy as possible. More

by ASJA1717 Verified Customer Verified Customer

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Every one was so pleasant to deal with. I would recommend them to everyone.and you have a customer for life. I would recommend them to everyone.and you have a customer for life. More

by rvoluse Verified Customer Verified Customer

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I would like to Thank Volkswagen dealership for making me a valuable customer. This is amazing experience I have ever seen. Specifically Marcus Gallion agent . He is very professional he deserves a big P me a valuable customer. This is amazing experience I have ever seen. Specifically Marcus Gallion agent . He is very professional he deserves a big ProMotion In my opinion . More

by garouvainq Verified Customer Verified Customer

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Helps you out when you need it , super nice and easy going. I absolutely love my Jetta going. I absolutely love my Jetta More

by goldberger92124 Verified Customer Verified Customer

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Sam at Antwerpen VW is a great a person, he was very helpful! I went to Rich Norton Mazda to purchase Audi Q5 but the Male sales person didn’t tell about the Carfax report the vehicle is in an accident! helpful! I went to Rich Norton Mazda to purchase Audi Q5 but the Male sales person didn’t tell about the Carfax report the vehicle is in an accident! So I purchased my Audi Q5 at Antwerpen VW. More

by SANDY.WILLIS Verified Customer Verified Customer

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Great people friendly environment fear deals I would like to thank to SAM and CHRIS to thank to SAM and CHRIS More

by alenrasidkadic Verified Customer Verified Customer

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Excellent service , we got approved even with bad credit . Couldn’t be more happier with my new car . Absolutely recommend . Couldn’t be more happier with my new car . Absolutely recommend More

by goldberger92124 Verified Customer Verified Customer

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