Sam Pedraza
Sam Pedraza at Southern Hyundai Chesapeake
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Sam Pedraza

Service Consultant

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.7
148 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

148 Reviews

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148 Reviews of Sam Pedraza

September 21, 2024

Dealership Rating
Employee Rating

This dealership did a good job showing me about the correct tires I needed for my car. They put them on and aligned the wheels. They did this in a timely manner. I am pleased with this dealership. More

by New tures
Service Price Transparency
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Recommend Dealer
Yes

September 17, 2024

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Very nice dealership but seems to be short staffed, long waiting times and telephone system not to customer friendly. It took multiple times to get someone in the service department but if you select sales More

by CFBLESSED3
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2024

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

September 17, 2024

Dealership Rating
Employee Rating

I finally found a local Hyndai service department that doesn't put those hard magnet towers on top of my brand new car. The service rep and mechanics took great care to do great work and keep me car clean More

by Billlozier1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 20, 2024

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2024

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Excellent work. I do not have fifteen (15) words to put in this survey. Thanks More

by pfettree
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Davis, Angela Christie, Floyd Pilley, Jay Tippett, Corey Mills , I don't know all of these people.

Sep 20, 2024

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 16, 2024

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Employee Rating

I made my appointment and still had to wait for a longtime. The reason for making my appointment was so I wouldn’t be waiting for a very long time. More

by LINDEMIEL
Service Price Transparency
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Recommend Dealer
No
Sep 20, 2024

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2024

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I can always count on you to do a great job. Thank you. I look forward to my next scheduled appointment. More

by mclayter85
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angela Christie, Jay Tippett

Sep 20, 2024

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 12, 2024

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Great service and clean environment. I appreciate the complementary snacks and tv while waiting for service to be completed. More

by misschav
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Service Communication
Recommend Dealer
Yes

September 12, 2024

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They dealership is always nice and clean, the sales/service reps are knowledgeable, friendly and always make you feel welcomed More

by Tracy Tolbert-Brooks
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Recommend Dealer
Yes

Other Employees Tagged: Angela Christie

September 12, 2024

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Employee Rating

My wait time was very reasonable for my appointment and I am always treated well when I visit this dealership. More

by CHEATHS2001
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

September 12, 2024

Dealership Rating
Employee Rating

Professional and Prompt service; prices competitive; clean and modern facilities to lounge in while waiting for services to be completed More

by Geep
Service Price Transparency
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Recommend Dealer
Yes
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