Sam Mellenthin
Sam Mellenthin at Roesch Ford
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Sam Mellenthin

Sales Manager / Finance Manager

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.7
14 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.7

14 Reviews

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14 Reviews of Sam Mellenthin

January 25, 2025

Dealership Rating
Employee Rating

Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership More

by BRIANPLYNCH0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roesch, Randy Holder

Jan 30, 2025

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you always have an excellent experience with us. Your kind words about our staff, service, and even the coffee mean a lot. We appreciate your support and look forward to seeing you again!

January 17, 2025

Dealership Rating
Employee Rating

Fantastic service. Everything went super smooth. Sam made everything fast and was extremely accommodating. Very happy with the car and the process. More

by pponaone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Roesch, Justen Payne

Jan 20, 2025

Roesch Ford responded

Thank you for your thoughtful review! We’re thrilled to hear that your experience was fantastic and that Sam made the process smooth, fast, and accommodating. Your happiness with the car and the overall experience means so much to us. We’re grateful for your trust and look forward to assisting you again in the future!

January 14, 2025

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Employee Rating

Alex at the Truck Center was really great during the order, purchase and delivery process More

by TBERG1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Reynolds

Jan 15, 2025

Roesch Ford responded

Thank you for sharing your fantastic 5-star review! We’re thrilled to hear that Alex provided excellent service throughout your order, purchase, and delivery process. It’s always our goal to ensure a seamless and positive experience for our customers. We appreciate your trust in us and look forward to assisting you again in the future!

December 31, 2024

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Employee Rating

Rory was great to work with. The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So More

by OWNER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rory Clemons, Paul Johnson

Jan 02, 2025

Roesch Ford responded

Thank you for sharing your honest feedback and for highlighting both the positives and areas where we can improve. While we’re glad Rory was great to work with and that the issues were resolved before you left, we sincerely apologize for the initial oversights in vehicle preparation. We understand how these details, especially after traveling so far, impacted your experience. We truly value your business and hope the van’s excellent build and longevity will exceed your expectations. Thank you again for your understanding and for giving us the opportunity to improve. If you need anything in the future, please don’t hesitate to reach out, we’re here to help!

December 20, 2024

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I have always had great experiences with Roesch from the sales people to the service department. I would highly recommend this dealership. More

by hspeiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Roesch Ford responded

Thank you for sharing your positive experience with us! We're so glad to hear that both our sales and service teams have consistently provided great service. Your recommendation means the world to us, and we truly appreciate your continued trust in Roesch Ford. We look forward to serving you again!

December 12, 2024

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Employee Rating

I have been working with Justin for over 3 years he makes the purchasing experience a breeze More

by HARRISON1341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justen Payne, Ray Reynolds

Dec 16, 2024

Roesch Ford responded

Thank you for your kind review and for your loyalty over the past three years! We're thrilled to hear that Justen continues to make your purchasing experience smooth and enjoyable. Your trust and support mean so much to us, and we’re always here to assist you. Thank you for choosing Roesch Ford!

December 07, 2024

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After having gone to another Ford dealer about a week prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing More

by Thomas.Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Petrasz

Dec 07, 2024

Roesch Ford responded

Thank you so much for sharing your experience and for returning to Roesch Ford after all these years! We’re thrilled to hear that Nick, Sam, and the entire team provided you with such a smooth and enjoyable process. Creating experiences like this with each and every customer is our ultimate goal, and we’re so glad we could assist you in finding the perfect Bronco Sport. Your recommendation means the world to us—thank you for trusting us again!

December 07, 2024

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Employee Rating

No pressure from these people 10 plus rating. I will recommend to everyone to Nick More

by cin101757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Roesch, Nick Petrasz

Dec 07, 2024

Roesch Ford responded

Thank you for your kind words and glowing recommendation! We’re thrilled to hear about your 10-plus experience with Nick and the team. Creating experiences like this for every customer is what we strive for, and we’re always happy to assist. Thank you for choosing Roesch Ford!

December 04, 2024

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Employee Rating

Justen and the Roesch team provided me with a great experience buying my first brand new car. Grateful to them for the stress free environment. More

by jgarcia0415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Roesch Ford responded

Thank you so much for your kind words and congratulations on your first brand-new car! We’re thrilled that Justen and the Roesch team could make your experience enjoyable and stress-free. Providing a welcoming and hassle-free environment is something we take pride in, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, we’re here to help. Enjoy your new car and thank you for choosing Roesch Ford!

December 03, 2024

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Employee Rating

They charge you for things you don’t want. They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with th More

by OSCAR.ARZETA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mayo Cabrera

1

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