Sam Lopez

Addressed recall item toe link on explorer promptly and efficiently. Would recommend to others for mechanical work. efficiently. Would recommend to others for mechanical work. More

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As a first time customer the dealership very professional. Sam my service advisor is top notch. He made sure all of my needs were taken care of. I would recommend him to anyone who asks. I will professional. Sam my service advisor is top notch. He made sure all of my needs were taken care of. I would recommend him to anyone who asks. I will come back if anything else occurs. More

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Never seems like they have enough techs to do the work scheduled. ALWAYS behind on the scheduled appointments scheduled. ALWAYS behind on the scheduled appointments More

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Sam in maintenance took great care of me and he keep in touch when they worked on my diff's. He did a great job on my 130,000 mile check up. touch when they worked on my diff's. He did a great job on my 130,000 mile check up. More

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Work is performed quickly and properly in a timely manner. Advisors make sure your issues are addressed. manner. Advisors make sure your issues are addressed. More

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The service department treats their customers professionally. They try to understand the problem and if needed, they’ll take a ride with you. The service manager, Andrew is great to work with. H professionally. They try to understand the problem and if needed, they’ll take a ride with you. The service manager, Andrew is great to work with. He cares about your vehicle being fixed to your satisfaction. More

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Sam was very helpful with the diagnosis, repair and warranty coordination of my Explorer. I could see he was very busy with many other customer and made sure my service was scheduled and completed on t warranty coordination of my Explorer. I could see he was very busy with many other customer and made sure my service was scheduled and completed on time. More

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Awesome service, very confident and polite. They took care of the problem with Ford Service backing which I really appreciated. The staff was accommodating made me feel like I was important and They took care of the problem with Ford Service backing which I really appreciated. The staff was accommodating made me feel like I was important and my fix was first on their list. Thank you very much. More

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The Tech Tanner and the Service Advisory Mo were Awesome. They took great care of my truck and it runs perfectly Awesome. They took great care of my truck and it runs perfectly More

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Lithia Ford has great customer service and will take care of you questions concerns and needs in a professional manner. of you questions concerns and needs in a professional manner. More

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