Sam Lopez
Sam Lopez at Lithia Ford Idaho Falls

Sam Lopez

Service Advisor

Lithia Ford Idaho Falls

980 W Broadway St
Idaho Falls, ID 83402

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Sam Lopez

December 03, 2025

Dealership Rating
Employee Rating

Work is performed quickly and properly in a timely manner. Advisors make sure your issues are addressed. More

by jfgriffin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Lithia Ford Idaho Falls responded

Thank you for the review! We are happy to hear that you are so satisfied with the team here at Lithia Ford Idaho Falls.

December 02, 2025

Dealership Rating
Employee Rating

The service department treats their customers professionally. They try to understand the problem and if needed, they’ll take a ride with you. The service manager, Andrew is great to work with. H More

by nrovig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Harding, Andrew Archibald

Dec 03, 2025

Lithia Ford Idaho Falls responded

Thank you for sharing your feedback! We are so glad to hear that Andrew and the team were able to give you such a helpful, accommodating experience. We appreciate your business and hope to see you again at Lithia Ford Idaho Falls!

November 30, 2025

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Employee Rating

Sam was very helpful with the diagnosis, repair and warranty coordination of my Explorer. I could see he was very busy with many other customer and made sure my service was scheduled and completed on t More

by Chuck D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Lithia Ford Idaho Falls responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

November 24, 2025

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Awesome service, very confident and polite. They took care of the problem with Ford Service backing which I really appreciated. The staff was accommodating made me feel like I was important and More

by Vince
Service Price Transparency
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Recommend Dealer
Yes
Nov 24, 2025

Lithia Ford Idaho Falls responded

Hi Vince, thank you for the kind words! We’re glad to hear you felt confident and valued throughout your experience at Lithia Ford Idaho Falls. We appreciate your trust and support, and we hope to see you again down the road!

November 11, 2025

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Employee Rating

The Tech Tanner and the Service Advisory Mo were Awesome. They took great care of my truck and it runs perfectly More

by buckskinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Williams, Andrew Archibald , Maurice Smith

Nov 12, 2025

Lithia Ford Idaho Falls responded

We're happy Tanner and Mo went above and beyond to get you back on the road! Thank you for choosing Lithia Ford Idaho Falls and we hope to see you again down the road.

November 02, 2025

Dealership Rating
Employee Rating

Lithia Ford has great customer service and will take care of you questions concerns and needs in a professional manner. More

by jenkins.whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Lithia Ford Idaho Falls responded

Thank you for choosing Lithia Ford Idaho Falls and sharing your support. See you next time!

October 31, 2025

Dealership Rating
Employee Rating

You have a winner in the service department with Sam. He takes the time to explain the work on my truck and even brought up the tech doing the troubleshooting and repairs. He is well spoken & comprehensi More

by allegra3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Lithia Ford Idaho Falls responded

Thank you for your kind words! We're delighted to hear Sam took such great care of you and your truck. We truly appreciate your business and we'll be sure to pass along your praise to him. See you again down the road and take care! - Lithia Ford Idaho Falls

October 27, 2025

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Employee Rating

Sam in Service is awesome! He always is responsive to our needs and questions and fits our service needs in a timely manner! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Schaugaard

Oct 27, 2025

Lithia Ford Idaho Falls responded

Linda, we will be sure to thank Sam for taking such great care of you at Lithia Ford Idaho Falls! We are grateful to have you as a customer. Safe travels!

October 16, 2025

Dealership Rating
Employee Rating

Able to get in timely and Sam was very helpful. One two three four fifteen More

by harv.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Lithia Ford Idaho Falls responded

We are pleased to hear Sam could help out! See you next time at Lithia Ford Idaho Falls!

October 12, 2025

Dealership Rating
Employee Rating

The service rep was great. The vehicle was serviced in a reasonable time. The rep helped with my settings. More

by Sclsvi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Lithia Ford Idaho Falls responded

We're happy to hear our team was so helpful! Thank you for choosing Lithia Ford Idaho Falls and for sharing your feedback. See you next time!

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