Sam Jensen
Sam Jensen at Elder Ford of Tampa
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Sam Jensen

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Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Sam Jensen

March 22, 2025

Dealership Rating
Employee Rating

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

by MTLOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 27, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

February 20, 2025

Dealership Rating
Employee Rating

sales department did a very good job. AYMAN ABOUELSOUD made Shure we got the best deal More

by troutrv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

January 31, 2025

Dealership Rating
Employee Rating

Process took a little longer, but dealer was very busy. Jonathan was very helpful and knowledgeable to get this process done however. More

by Sean henneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Elder Ford of Tampa responded

Hello Sean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

September 16, 2024

Dealership Rating
Employee Rating

Everything from the time I spotted the car for sale until I drove it off the lot was absolutely smooth and painless. Everyone from the original sales manager to the young man who prepped the car in a fantast More

by djmaroo
Recommend Dealer
Yes
Sep 20, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Dealership Rating
Employee Rating

The service center may be OK but your customer service is terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service cente More

by sackman1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Sills, Grant Kitner, Robo Rivera, Anthony Serrano, Badre Ghoumari, DAVID FUNK , Nabil Brohmi, Nacer Menouni, Robert Torino

October 07, 2023

Dealership Rating
Employee Rating

My Hyundai Elantra was in mint condition with no noticeable scratches. The car was filled with gas, ready for me to drive. And the inside looked amazing. More

by ablandingjr
Recommend Dealer
Yes

October 04, 2023

Dealership Rating
Employee Rating

They was good and understood what I need and wanted for me to get A truck since my truck was total I. Told them. How much I can spend so they match me up with a 2023 Ford F150 Not That's What's Up More

by jojocannon1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Kitner, Badre Ghoumari, AYMAN ABOUELSOUD, CHRISTOPHER STOCKTON , Robert Torino, JONATHAN VALERIO

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