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Sam Hines
Sam Hines at Link Chrysler Dodge Jeep Ram

Sam Hines

Service Director

Link Chrysler Dodge Jeep Ram

1931 S Main St
Rice Lake, WI 54868

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Sam Hines

February 11, 2026

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Employee Rating

Great friendly people to work with. Very satisfied with the service I received. Would highly recommend Link to other people. More

by takroeze
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Recommend Dealer
Yes
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Feb 11, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re pleased to hear our team provided friendly service and that you’re satisfied with your Ram 1500’s care. We appreciate your recommendation.

February 10, 2026

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Great team and always there when we need them. I am on my third Dodge in a row with them. Was hoping for 4 but credit not that great. Great team. More

by teamstovall5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Crystal Romsos, Todd Waggoner, Derek Waterhouse, Mike Porath, Sara Seffens

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Feb 10, 2026

Link Chrysler Dodge Jeep Ram responded

We appreciate you choosing our team for service on your Dodge Journey and sticking with us through three vehicles. It’s great to know we’ve been there when you needed us, and we look forward to helping you again when credit options improve.

February 09, 2026

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In and out quick this time. Wish service history on the app would actually list what was done More

by TWILIGHT_TRUCKING
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Derek Waterhouse, Sara Seffens

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Feb 09, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Link Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

February 09, 2026

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Good service and knowledgeable about what has to be done. Would recommend service to anyone. More

by kkmiller0
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Yes
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Feb 09, 2026

Link Chrysler Dodge Jeep Ram responded

We’re happy our team provided knowledgeable care and clear guidance on your Dodge. Thank you for recommending our service to others; we look forward to assisting you again.

February 06, 2026

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Wonderful service very helpful with every thing I need to take care of. Picked up vehicle and returned it More

by brenaunt21
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Recommend Dealer
Yes
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Feb 06, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating and your feedback. We’re happy the pickup and return of your Jeep Compass took care of everything you needed.

February 05, 2026

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The staff is very friendly and are always going the extra mile for me. My vehicle is always taken care of in a timely manner. I appreciate all the knowledge, experience and expertise the service department h More

by shanamsmith80
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate, Michael, Sterling

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Feb 05, 2026

Link Chrysler Dodge Jeep Ram responded

We’re pleased to hear Sam and our service team treated your Jeep Compass with care and kept everything on schedule. Your recognition of the team’s expertise and dedication means a lot. Thank you for the kind review!

February 02, 2026

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Set up my appointment quickly, got me in and out of there in a timely manner. Very friendly and professional. More

by mikeanderson2
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Recommend Dealer
Yes
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Feb 02, 2026

Link Chrysler Dodge Jeep Ram responded

Happy to hear Sam and our team could schedule your Jeep Grand Cherokee L service promptly and get you back on the road quickly. It’s great that the process felt friendly and professional. Thanks for trusting us with your Jeep Grand Cherokee L.

February 01, 2026

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This is the 5th new vehicle that we've purchased at this dealership. Always excellent sales and service. More

by ken.leners
Recommend Dealer
Yes

Other Employees Tagged: Todd Waggoner, Derek Waterhouse

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Feb 01, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Link Chrysler Dodge Jeep Ram.

February 01, 2026

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Scheduling drop off and pickup times for these repairs was easy and the work performed was done well. More

by pablortoscano
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Link Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Link Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 30, 2026

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Employee Rating

I’ve bought two jeeps from them and had service done there also, I only take my Jeep there for service because I trust they’ll do a great job More

by tsmuhvich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Link Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Link Chrysler Dodge Jeep Ram!

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