Sam Hines
Sam Hines at Link Chrysler Dodge Jeep Ram

Sam Hines

Service Director

Link Chrysler Dodge Jeep Ram

1931 S Main St
Rice Lake, WI 54868

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Sam Hines

November 12, 2025

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Employee Rating

I came in to have my radio updated the software. 30 minutes later they said my radio needs replacement. Over $2000. No other explanation. Then charged me $140 to do nothing. I was disappointed w More

by Robert
Service Price Transparency
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Recommend Dealer
No

November 08, 2025

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They take good care of of me service department does well. Good service every time More

by Kbconklin
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Recommend Dealer
Yes

Other Employees Tagged: Mike Porath

Nov 08, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2025

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They were very hopeful on what I was looking for and answered all of my questions. Service department had friendly staff will be my first place to look for my next vehicle. I have recommended them to fr More

by brafydog
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Recommend Dealer
Yes

Other Employees Tagged: Derek Waterhouse, Sara Seffens

Nov 03, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Link Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

November 01, 2025

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Service was pretty quick. Price for a battery was outrageous. Disappointed that the cost of a battery for a 2020 jeep Cherokee would be $563. More

by josepherickson
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Recommend Dealer
No
Nov 05, 2025

Link Chrysler Dodge Jeep Ram responded

Joseph, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 01, 2025

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Very friendly fast and service oriented. Easy to work with. They answered all my questions. More

by patty.nispel12
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Recommend Dealer
Yes

Other Employees Tagged: Sara Seffens

Nov 02, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you, Patty, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

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Very friendly and takes time to explain things to you,i would recommend people to shop for vehicles here More

by jeaniemarie2338
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Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner , Sterling is awesome!

Oct 30, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

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Professional works with customers and communicates what needs to get done on your vehicle. Nice job to all More

by jrae2511
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Recommend Dealer
Yes
Oct 29, 2025

Link Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2025

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The people on this team are amazing, friendly and professional. I have worked with them from buying an car to having motor repairs and regular routine work completed. From the moment you walk in the More

by ANGEL
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Recommend Dealer
Yes
Oct 24, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 24, 2025

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Great place to purchase a vehicle and the guys behind the service counter are great! More

by gomomomma
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Recommend Dealer
Yes

Other Employees Tagged: David Dinger, Mike Porath

Oct 24, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for choosing Link Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2025

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Employee Rating

I don't do essays that went out after school they did good for a oil change More

by donaldmckinney541
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Recommend Dealer
Yes
Oct 22, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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