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Sam Hines
Sam Hines at Link Chrysler Dodge Jeep Ram

Sam Hines

Service Director

Link Chrysler Dodge Jeep Ram

1931 S Main St
Rice Lake, WI 54868

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Sam Hines

January 23, 2026

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Employee Rating

Very helpful and willing to help out, when I came in on Monday and my fan wasn’t working for the heater they got it fixed More

by s_l_luds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Balser

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Jan 23, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2026

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Employee Rating

Always friendly, efficient and accommodating- especially with my impossibly chaotic work schedule. It is appreciated. Thank you! More

by mikcarjorsyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Link Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Link Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 08, 2026

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Employee Rating

I have owned a Jeep for 18 years and the service at Link's is always been very good. Jo was done and I thought price was reasonable. More

by r41153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeromy

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Jan 09, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2026

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Employee Rating

Everyone was Friendly. Thankful for the waiting area. I was informed of a tire sale in spring...I likely will need tires at the time. More

by viewlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Link Chrysler Dodge Jeep Ram.

January 02, 2026

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Employee Rating

We are very happy with everyone at the dealership very helpful and kind I would buy again More

by haroldely4900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Derek Waterhouse, Mike Porath, Sara Seffens

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Jan 03, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Link Chrysler Dodge Jeep Ram are glad to have you as a customer.

January 01, 2026

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Employee Rating

Good customer service at this location. Keeping the services I needed local, was definitely worth the stay. More

by JustJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for choosing Link Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 01, 2026

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Employee Rating

Very convenient to schedule an appointment. Employees are pleasant and the job was completed when they said it would be. More

by Kristi H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Sara Seffens , Crystal Rosmos

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Jan 01, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2025

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Employee Rating

I was waited on quickly. Various things were explained on what the work entailed. Jeremy was extremely courteous and found a way home for me (loaner vehicle) and advised me More

by cek105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Link Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Link Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 28, 2025

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Employee Rating

The service guys are the best! They know their stuff and get to the root of the issue and then they make things right! They do so in a timely fashion. More

by Heidi.spring715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Waggoner, Derek Waterhouse, Sara Seffens

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Dec 28, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 28, 2025

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Employee Rating

Had the truck in and out in the time they said. Very friendly and went over everything More

by MichalJennings11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Link Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Link Chrysler Dodge Jeep Ram.

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