Sam Gunnoe | Page 3

Accommodating and quick. I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also h I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also have my free first service on my car done at this same appt.. He said sure, no problem. My car was finished in an hour and a half and I was treated with respect. More

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Very Helpful Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your assistance. More

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Excellent friendly service Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while wait Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while waiting. The car was returned clean. More

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Ferman Mazda Review You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. More

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Ferman Mazda is the best . I’ve bought 2 cars from them and 4 others from other Ferman dealers. I have alway been treated very well. . I’ve bought 2 cars from them and 4 others from other Ferman dealers. I have alway been treated very well. More

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Great service. Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really helpful and knowledgeable. Did a free inspection. Waiting area is clean and has tons of amenities. Seemed like no time at all and my car was ready. More

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15000 mile service Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer s Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer service. More

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Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More

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Service Experience Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been a Mazda owner for many years. More

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Service Advisor Way above the expectation..Sam Gunnoe,a service advisor,job well done at all the time.Hes personality,he's kindness and in behalf of he's job,,very ex Way above the expectation..Sam Gunnoe,a service advisor,job well done at all the time.Hes personality,he's kindness and in behalf of he's job,,very excellent ,job well done..He great you with a happy smile in he's face,.He knows how to make you feel good as everytime I come over the your place for maintenance, he is always there for you and on time,with a pleasing personality.Please do recognize, Sam Gunnoe as a one of the best employee ..And thank you very much for your concern..Corazon Inch.. More

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