Sam Choi | Page 41

Great Experience Sam and the entire team at BMW of Catonsville were outstanding to work with. Buying out of state was something I was nervous about, but my client adv Sam and the entire team at BMW of Catonsville were outstanding to work with. Buying out of state was something I was nervous about, but my client advisor (Brian Brennan) worked to make the process as seamless as possible. Once we settled on price, the rest of the details fell into place and I couldn't be more happier with both i3 vehicles we picked up! Ran into an issue with the printer while at the dealership which gave us a small hiccup that took a few hours to resolve, but that gave us more time to work with the BMW Genius and get comfortable with the car before leaving. Great experience and would buy from the team again!! More

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A very pleasant experience Kevin Hemmis provided a fantastic customer experience. He was extremely knowledgeable about the car I was interested in, and able to answer every qu Kevin Hemmis provided a fantastic customer experience. He was extremely knowledgeable about the car I was interested in, and able to answer every question I had. The entire experience from start to finish with Kevin was extremely enjoyable and I walked away with an experience and ultimately a vehicle (my first BMW) that has me thinking I may stay a member of the BMW family for years to come! Thank you Kevin for making this experience a enjoyable one! More

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Awesome buying experience at Catonsville BMW After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredi After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredible knowledge of the cars and features, he was patient, excellent in his follow through and the experience was overall great! I am very happy with my 440i !! More

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Excellent Customer Service From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was plea From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was pleasantly surprised sales representatives were not swarming around me the minute I stepped out of the car. In fact, I entered the dealership walked up to the receptionist who connected me with a sales representative. Benn Edwards made a great impression and was a pleasure to work with from beginning to end. By the end of our time together I ended up purchasing a car I absolutely love. I felt great about the price and the value received for my trade-in. I would highly recommend this dealership as well as Benn Edwards! More

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Great buying experience! I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions an I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions and even walked out to the lot in the cold to answer some of my more detailed questions. When I showed up, Kevin had it out front ready for a test drive! When I decided to buy Sam in Finance and Manny in Management were also great to deal with as they were both very professional and very helpful in the process. More

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First Time BMW buyer Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues a Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues and friends and have recommended going to BMW of Catonsville and make sure to speak with Benn for their sales associate. Thanks very much for your help getting us into the car we wanted. There are 2 others that helped immensely: Sam Choi as the Finance officer, And Michael the BMW genius. Thank you for you assistance and patience it was greatly appreciated. More

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New X1 with Dylan - 5 Star Service! My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan! More

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Superb CPO 750Li at BMW of Catonsville I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, etc. Multiple ways to communicate with him and always prompt. He was transparent with the vehicle and sent me all the info on the car with pictures, service history, car fax and new pictures. I put down some initial cash to hold the car, negotiated a lower price and uber'd to the dealership. I test drove the car, went over all the electronics with Jake(BMW Genius)., and drove home in this cruise liner. The enthusiasm of Joe and young Jake was wonderful. Jake was as enthusiastic about BMW's as I was when I saw the baseball field as a child. The exeperience was great and I highly recommend and ask for JOE RIVERA. More

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EVERYTHING AND MORE This place is honestly the greatest. this dealership connects and cooperates with you to get what you want. Dylan is truely a miracle worker. My famil This place is honestly the greatest. this dealership connects and cooperates with you to get what you want. Dylan is truely a miracle worker. My family has bought almost 10 cars from him. He is seriously so awesome and is so honest/real with you. Not a typical annoying car salesman who bugs you 24/7. He treats you like family and wants nothing but the best for you! Thanks again to this awesome dealership and Dylan!! More

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Great Experences! Dylan has been our car salesman for 8 different cars now. He is the best! We've always had the greatest experiences when we go see him. The dealership Dylan has been our car salesman for 8 different cars now. He is the best! We've always had the greatest experiences when we go see him. The dealership always seems to work with us and get us into the car we want at the price we want. Thanks again to all of the people at BMW of Catonsville! More

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