Sam Akkawi
Sam Akkawi at Volkswagen of Oak Lawn
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Sam Akkawi

Service Manager

Volkswagen of Oak Lawn

8920 South Cicero Avenue
Oak Lawn, IL 60453

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4.2
17 Reviews

Industry Experience

2 yrs, 9 mos

4.2

17 Reviews

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17 Reviews of Sam Akkawi

February 06, 2025

Dealership Rating
Employee Rating

Salesman very good, finance department also very good, service department not to good takes to much time More

by PEREZL52
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Miranda, Kevin Boyle , Bogdan Studzinski five stars

February 05, 2025

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Dashboard replaced, software update installed, nice loaner vehicle, my ID.4 returned faster than estimated. More

by MABRADFORD3A0X1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 05, 2025

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This was my first use of the service department and I was very impressed with Tyler he explained what and how the process would worked and it happened in that order no issues so with that I was pleased. More

by BUDDYBELL71
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2025

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Friendly customer service, waiting area always welcoming updates you by text, overall good service thanks More

by VENUS42DAY
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Recommend Dealer
Yes

January 31, 2025

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There should be more notices throughout the dealership about the surcharge for using a credit card and that it’s 3%. Very disappointing that I was not informed about the payment options and fees involved. More

by rosiearr11
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Recommend Dealer
Yes

January 31, 2025

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The service representative, Josh was helpful, concerned and kept communications lines open. The is good at his job . More

by COLLEEN.WFG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

January 31, 2025

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My service advisor Oday as always was excellent, informative and helpful. The main reason I continue to come to VW is because of his customer service. More

by THOMASUIC
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Recommend Dealer
Yes

January 30, 2025

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Hi my name is Gloria, I just wanted to say you all are the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll More

by SNOOKUMBABY62
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2025

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They didn’t keep me informed about my car as promised. Never updated me, any progress etc. More

by ERICMED1
Service Price Transparency
Workmanship
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Recommend Dealer
No

January 30, 2025

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Employee Rating

Outstanding service, with professional courtesy. On time service and detail oriented with personal service and delivery More

by JACQUELINE TORRES
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Recommend Dealer
Yes
1

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