Sam Akkawi

There should be more notices throughout the dealership about the surcharge for using a credit card and that it’s 3%. Very disappointing that I was not informed about the payment options and fees involved. about the surcharge for using a credit card and that it’s 3%. Very disappointing that I was not informed about the payment options and fees involved. More

by rosiearr11 Verified Customer Verified Customer

Report | Print

The service representative, Josh was helpful, concerned and kept communications lines open. The is good at his job . and kept communications lines open. The is good at his job . More

by COLLEEN.WFG Verified Customer Verified Customer

Report | Print

My service advisor Oday as always was excellent, informative and helpful. The main reason I continue to come to VW is because of his customer service. informative and helpful. The main reason I continue to come to VW is because of his customer service. More

by THOMASUIC Verified Customer Verified Customer

Report | Print

Hi my name is Gloria, I just wanted to say you all are the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll make sure I tell others about you all. More

by SNOOKUMBABY62 Verified Customer Verified Customer

Report | Print

They didn’t keep me informed about my car as promised. Never updated me, any progress etc. Never updated me, any progress etc. More

by ERICMED1 Verified Customer Verified Customer

Report | Print

Outstanding service, with professional courtesy. On time service and detail oriented with personal service and delivery On time service and detail oriented with personal service and delivery More

by JACQUELINE TORRES Verified Customer Verified Customer

Report | Print

The service department performance is not what I expected. I was giving minimal information regarding services provided for my car, nor did I received any paperwork regarding services provided l bro expected. I was giving minimal information regarding services provided for my car, nor did I received any paperwork regarding services provided l brought my vehicle in because of a recall. However the issue wasn't corrected. I called to discuss the issue and was giving an appointment for February. I'm somewhat concerned about the service I'm receiving. At this point I am sorry I brought your car. More

by LETHA_HOLLY Verified Customer Verified Customer

Report | Print

My 2024 Atlas have some issues. ....my visit with oil change turn into another issues with oil leak from turbo!!!!!! Try to make appointment wait time 3- weeks and I can go there so ....my visit with oil change turn into another issues with oil leak from turbo!!!!!! Try to make appointment wait time 3- weeks and I can go there so I try to reschedule of course another time was few week my battery from key is death after 7 months they tell me I have to pay for battery not sure how much they charge for replacement!!!!!! Also on top of that I bought extra warranty what a scam!!!!!!! Never visit this filler again!!!!! More

Report | Print

I just want to say thanks again, for all the kindness concern and support you all showed me. Everyone was so supportive and professional. It brought tears to my eyes, my children and I will always rememb concern and support you all showed me. Everyone was so supportive and professional. It brought tears to my eyes, my children and I will always remember you and all you did to help us. Thank you very much 🤗 More

by SNOOKUMBABY62 Verified Customer Verified Customer

Report | Print

My service provider was very clear and answered all of my concerns. It was a 2-hour wait but that is understandable given the work required. Well done. concerns. It was a 2-hour wait but that is understandable given the work required. Well done. More

by JMCROY Verified Customer Verified Customer

Report | Print