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Sam Abdelmesseh
Sam Abdelmesseh
Finance Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
20 Reviews
20 Reviews
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20 Reviews of Sam Abdelmesseh
May 31, 2025
Dealership service was good we had some Hiccups when it came to my trade and purchase of a car but they worked really hard to get me a good deal leave satisfied and I am very satisfied. came to my trade and purchase of a car but they worked really hard to get me a good deal leave satisfied and I am very satisfied. More
by Teresina.tucker87
Verified CustomerOther Employees Tagged: Joel Rodriguez , Larry Lee
May 27, 2025
JC couldn't have been more helpful and informative. The whole team at Mark Christopher will make you feel like family! Thanks again and will be back for any future purchases. The whole team at Mark Christopher will make you feel like family! Thanks again and will be back for any future purchases. More
by mcapp
Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JC Cavazos
May 27, 2025
Jason set an appointment with us right away. He was very accommodating and patient with my family and I. He was attentive to our every need and the reason we will return to Mark Christopher for He was very accommodating and patient with my family and I. He was attentive to our every need and the reason we will return to Mark Christopher for our next vehicle purchase! More
by TONY1545
Other Employees Tagged: Jason Ho
May 17, 2025
Staff was amazing. No pressure or attempt to upsale additional add ons. The time to complete the entire process far exceeded my expectations. No pressure or attempt to upsale additional add ons. The time to complete the entire process far exceeded my expectations. More
by 2HARTS94
Other Employees Tagged: Sam Fakhouri
May 16, 2025
Mario was cordial, pleasant and knowledgeable. He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to complete other steps to the sale but its was scattered. because of manpower shortages he had to take care of a internet customer while working with me and that created long waits for completing the deal . After coming out of finance I had to wait for the delivery process about 15 minutes. The Onstar process was a mess. The man who explained how it worked and the different steps had a heavy accent and spoke too fast. Mario tried to explain later. Because of his helping the other internet customer he was rushed and the delivery was fragmented. He seemed over taxed. Mario knew this and asked me to make another appointment for a proper delivery later, which I will do. Its impossible to work two customers at the same time and be fair. I understood this. The person in charge should have elected another salesman to help him. It was not fair to Mario. Because of his efforts i give him credit. However the store and management were less than fair. They did not explain switching from 24 months to 36 mo. terms and I felt like they were taken advantage or tricking me. The next day the internet director and I met and he was wasvvery cordial and sympathetic. He explained the switch completely, and I became satisfied., and he said to call for an appointment and lunch next week.. I like my car and enjoy driving it. Thank you. I did not like the finance portion. He knew I wasn't buying anything so he rushed the process and I didn't feel comfortable enough to take more time with the actual numbers and i missed the switch to 36 mo. term. Thank you. Frank Dopp More
by FRANK1234@rocketmail.com
Other Employees Tagged: Joe Gonzalez, Mario Sanchez, JC Cavazos, Anthonny Farfan
April 16, 2025
Amazing professional staff and friendly environment. I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional More
by Kyle Roth
Other Employees Tagged: Sam Fakhouri, Robert Garcia, Anthonny Farfan, Cesar Luna , Greg Hess
April 15, 2025
Great service and upfront about the process of buying a car and very knowledgeable about the process car and very knowledgeable about the process More
by t.johnson028
Other Employees Tagged: Sam Fakhouri, Mike Sheridan
April 08, 2025
We just bought our fourth vehicle from Mark Christopher excellent service and great sales person. Thank you to Edy Lopez that answered all our questions excellent service and great sales person. Thank you to Edy Lopez that answered all our questions More
by BCM167
Other Employees Tagged: Sam Fakhouri, Edy Lopez
April 08, 2025
Happy with my purchase! Eric was knowledgeable and friendly. He prioritized my interest, offering only what was necessary and in line with my interests. Eric was knowledgeable and friendly. He prioritized my interest, offering only what was necessary and in line with my interests. More
by michellebeans
Other Employees Tagged: Sam Fakhouri, Eric Nosser
