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Salvador Torres
Salvador Torres at Norm Reeves Mazda

Salvador Torres

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Salvador Torres

June 18, 2025

Dealership Rating
Employee Rating

No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 20, 2025

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 13, 2025

Dealership Rating
Employee Rating

I have bought m2 of my Mazdas at this location 10 years apart and had the same sales person on both occasions. So that indicates to me a good place to work and trust in buying from here. More

by phylliscopeland55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Lyndsay Dooley

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Jun 13, 2025

Norm Reeves Mazda responded

Talk about longevity! Like our cars, we believe that the strength of our team lies in the cohesiveness we've been able to sustain! Thanks for the review!

June 06, 2025

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Employee Rating

In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

June 02, 2025

Dealership Rating
Employee Rating

I always enjoy my visits. The attention to detail is great. Even though the name has changed things are still great. More

by coolchannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Norm Reeves Mazda responded

Names may change, but our dedication to our customers will always remain! Thank you so much for giving us this 5-star standing ovation. We'll always be here for you, and if you need anything, give us a call or use the contact form on our site.

May 29, 2025

Dealership Rating
Employee Rating

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 21, 2025

Dealership Rating
Employee Rating

Is this from my vehicle purchase 4 years ago? Or is this for my service experience? More

by Blrogers333@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel

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May 22, 2025

Norm Reeves Mazda responded

Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.

May 19, 2025

Dealership Rating
Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

Dealership Rating
Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Lyndsay Dooley, Yvette Soto, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 10, 2025

Dealership Rating
Employee Rating

Great service and so quick! Salvador was awesome and took care of everything I needed and more. More

by michaelarparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Norm Reeves Mazda responded

Hello, Michaela. Sounds like Salvador truly went the extra mile to help you! We'll pass along this kind review, and we hope you'll come see us again the next time you need assistance.

May 10, 2025

Dealership Rating
Employee Rating

Fantastic Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol More

by margaritawithsalt
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

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May 12, 2025

Norm Reeves Mazda responded

We're guessing you had a fantastic experience? All jokes aside, thank you so much for the 5-star rating. We're glad your recent experience with us hit the mark!

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