Salvador Torres
Salvador Torres at Norm Reeves Mazda
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Salvador Torres

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.5
16 Reviews
4.5

16 Reviews

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16 Reviews of Salvador Torres

April 22, 2025

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Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

April 17, 2025

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Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste More

by needyouradvice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Wilson, Shawnee Ocon

Apr 21, 2025

Norm Reeves Mazda responded

Thank you for sharing your detailed feedback. It’s understandable to feel frustrated when the process doesn’t go as smoothly as expected, especially when clear expectations were communicated. While we're glad the situation was eventually resolved, we recognize how delays and communication gaps can impact your overall experience, and we truly appreciate your patience throughout the process.

April 02, 2025

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I have always been treated like family in ensuring my cars highest quality, safest performance. More

by luxetranssvcs
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Recommend Dealer
Yes
Apr 03, 2025

Norm Reeves Mazda responded

Everyone is family at Norm Reeves Mazda! Thank you for sharing your experiences, we love welcoming you back time and time again. Reach out if you ever need anything!

March 30, 2025

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My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
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Recommend Dealer
Yes
Mar 31, 2025

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

March 27, 2025

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The staff there were too helpful and efficient. Hustle free environment and professional services. Thanks for the help! More

by RSHOAIB277
Recommend Dealer
Yes

Other Employees Tagged: Salina Torres

Mar 27, 2025

Norm Reeves Mazda responded

Thank you for your kind words! We're thrilled to hear that our team provided a 5-star experience for you. We look forward to serving you again soon, and please check out our selection of vehicle, service, and parts specials.

March 24, 2025

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Salina at the front desk is absolutely wonderful. She’s kind and on top of her game. Grateful for her to be taking care of people that are upset about their cars. She knows how to make people feel go More

by TalorH313
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Recommend Dealer
Yes
Mar 25, 2025

Norm Reeves Mazda responded

Your thoughtful words truly mean a lot! Salina and Salvador go above and beyond to ensure every customer feels valued, and it’s wonderful to hear they made your experience a positive one. We understand that dropping off a car isn’t always convenient, but we’re glad our team helped make it a little easier. If you ever need to schedule service again, our online service scheduler is a quick and easy way to book your next appointment.

March 24, 2025

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Thank you so much for making my repairs to my car so efficient, and loaning me a car while my car was in the shop ! A shout out to Salvadore !! It’s nice knowing that I always get great service at Norm More

by Tammy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Norm Reeves Mazda responded

Thanks for sharing, Tammy! Providing a loaner vehicle is just one of the ways we aim to keep you on the road. Salvadore will be thrilled to hear your kind words! Thanks for choosing Norm Reeves Mazda—we’ll always be here to deliver the great service you’ve come to expect.

March 24, 2025

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I have always been very well treated here. The service is excellent and they try very hard to cover all the bases. I also appreciate their use of BG products that extend the warranty coverag More

by Mark
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel

Mar 25, 2025

Norm Reeves Mazda responded

Hey, Mark. Your loyalty and kind words mean a lot! It’s fantastic to hear that our team consistently provides the top-tier service you deserve. Terri and the rest of our service team appreciate the shoutout—we’ll be sure to pass it along! Looking forward to your next visit.

March 23, 2025

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My favorite to visit and get my car serviced even though there is a Mazda location closer to my home. More

by ttawaikim
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

Mar 24, 2025

Norm Reeves Mazda responded

It’s an honor to be your favorite destination for car service, and your loyalty encourages our team to continuously deliver outstanding service. We appreciate your trust and look forward to your next visit.

March 22, 2025

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Employee Rating

Lyndsay Dooley Is very oof went out of the way and provided excellent customer service, courteous and took care of my work very efficiently, Thank You Lyndsay Dooley !!!! and she will be the asset to More

by skappas
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lyndsay Dooley

Mar 24, 2025

Norm Reeves Mazda responded

Lyndsay and Masada are exceptional at what they do! Thank you for recognizing them. We're glad you had a 5-star experience and hope to have you as a repeat customer.

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