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O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great feedback! We’re glad to hear your experience was easy and relaxing, --that’s exactly what we aim for. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road!-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Salma took great care of you and helped you get exactly what you were looking for—she’s truly an asset to our team! We also want to sincerely apologize for the confusion and frustration regarding the check during the payment process. Your feedback is being taken seriously, and we’ll be addressing this internally to ensure our team handles situations like this more confidently and professionally in the future. If you need further assistance please reach out directly to our General Manager Ross at 904-396-5486 We truly appreciate your patience and the fact that you stuck with us despite the hiccup. If there’s anything more we can do for you, please don’t hesitate to reach out.-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that everything—from the pricing to the trade-in—met your expectations. We'll be sure to pass along your appreciation to Salma for going the extra mile (literally!) to deliver your new vehicle. Enjoy your new car, and please don’t hesitate to reach out if you need anything in the future!-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing review! We’re thrilled to hear that Salma made your car-buying experience the best one yet. 🙌 Her product knowledge, warmth, and dedication truly set her apart, and we’re so glad she was able to guide you through every step of the process. It means a lot to know you felt supported and valued — not just during your visit, but moving forward as well. We’re lucky to have Salma on our team, and even luckier to have customers like you! Enjoy every mile in your new Volvo, and don’t hesitate to reach out — we’re here for you every step of the way. 🚘💙-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that Salma Brooks and the team at Volvo O’Steen provided you with such a positive experience. We truly appreciate your support and are so glad we could make you feel welcome and well taken care of. Enjoy your new Volvo, and don’t hesitate to reach out if you need anything in the future!-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you're loving your new XC90—it’s an exceptional vehicle! We're especially glad to know that Selma made your car-buying experience such a positive one. We’ll be sure to share your compliments with her. Enjoy every mile in your new Volvo, and don’t hesitate to reach out if you need anything down the road!-AS

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Salma made your car-buying journey such a positive one. She truly embodies the professionalism and personal touch we strive for at O'Steen Volvo. We're also glad you appreciated our transparent and upfront approach—it's important to us that our customers feel confident and respected every step of the way. Thank you again for choosing us, and welcome to the O’Steen family! Enjoy your new Volvo, and don’t hesitate to reach out if you ever need anything.-AS